Desktop Support Technician
Resume:
Mohamed Ghulam
adihq1@r.postjobfree.com
SUMMARY
Self-motivated professional with experience in computer Hardware and Software
Communicator with ability to interact effectively across diverse populations.
Excellent relationship building skills; interacted with different issues on daily basis.
SKILLS
*Windows XP* Windows Vista*Windows 2000* Windows 7* Software Installs**MS-Office, and Data entry.
EMPLOYMENT HISTORY
Alpha Technology Seattle, Washington
Wire/Cable Technician Feb2019 – August2019
Reads blueprints, wiring diagrams, and other technical documents, process sheets, and assembly and schematic drawings.
Uses spooling, Tape measure and other equipment’s to measure and cut wire.
Comprehend complex assembly drawings and follow assembly processes and procedures
Pulling and routing CAT 5E/6/6A; COAX, and AV cable.
Test cables, sub-assemblies and PCB’s utilizing network analyzers, power supplies and digital multi-meters.
Uses electronic test equipment to locate defects, measure performance, determine need for adjustment, and verify specified operation.
Trouble-shoot and repair/rework of nonconforming product
Enters information on production records, logs, and other report forms.
Spacelabs Snoqualmie, Washington
Electronic Assembler Jan2019 – Feb2019
Perform assembly and packaging operations based on written specifications.
Perform audit of individual workstation and tool calibration.
Work on-line where tasks vary as different models move along the line.
Notify management regarding problems with the assembly or packaging process.
Maintain safe and clean working environment by complying with procedures, rules, and regulations. Keep tools and equipment in clean, orderly condition daily.
Good use of hand tools such as: torque drives, needle nose pliers, screw drivers, cutters, tweezers, scissors, extractor knives, tape guns, etc. Ensure quality; look for ways to enhance effectiveness and efficiency of the organization's systems, processes and tools.
Cross train within the department to learn other skills and work processes.
Use various cleaning solvents such as flux off 2000, alcohol, to clean assemblies as specified in documentation.
Understand assembly and materials process flow by utilizing the MFG/Pro database.
Verify all documentation prior to performing any operation to ensure documents are to latest revision in Agile Database Contribute to team efforts by accomplishing expected results as instructed.
Frazer Bilt Houston, Texas
Electrician Feb 2018 – Aug 2018
Running all the wires in a and out the ambulance
Ensure all the ground wires are install
Program and Test all the lights in and out the Ambulance
Install all the Ambulance lights interior and exterior
Install all the wires that are running through the ambulance to the electrical compartment
Goodman Manufacturing Houston, Texas
Quality Control/ Paint Auditor Jan 2017 – Jan 2018
Identified changes in materials and production procedures and prepared the team for the revisions.
Performed regular testing schedules on software and related programs to ensure quality specifications are met.
Monitored deliveries of suppliers to ensure units are of the highest quality and according to specifications indicated in the purchase order list.
Evaluated working area for quality standards and issued necessary adjustments to the maintenance crew.
Read and understand blue prints and specifications
Monitor and observe operation to ensure that they meet production standard
Recommend adjustment to the process or assembly
Visually inspect Painted Parts
Accept or reject finish items
Remove all products and materials that fail to meet specification
Discuss inspection results with those responsible for products
Report inspection and test data
Bluebonnet Sugarland, Texas
Shipping & Receiving Jan 2016 – Oct 2016
Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment.
Use software to track, check, prioritize and routs orders
Manage all important documents such as advanced shipping notice, pick slips, bills of landing etc.
Direct the flow of packages from preparation to shipment
Inspect labels, barcodes and other features of completed orders
Supervise and lead subordinates (receiving clerks, order pickers etc.)
Control budget of the shipping department
Collaborate with warehouse, purchasing and other managers to optimize processes resolve issues regarding shipped orders
Ensure compliance to legal regulations and company policies
Supra key Houston, Texas
Security Technician Nov 2016 – Dec 2016
Inspecting all the lock keys, changing old locks to new,
Updating security codes
Help relaters with all questions and concerns to the Supra locks
Fairfield Nodal Sugarland, Texas
Technician Jan 2014 – Oct 2015
Inspected or tested installations, assemblies or circuits for resistance factors or for operation and recorded results.
Used computer do determine daily assignments
Used computer to test all the units Z700 and Z3000 node
Testing Z700 and Z3000 node Power consumption.
HP Invent Houston, Texas
Assembly line/ Technician June 2011 – Marc 2013
Assembling cables, running, pretesting, building and downloading programs.
Moving computer parts from warehouse and supply to various departments as needed.
Inspection before packing to make sure the right serial number and right equipment meets the customer’s expectations.
Ensured proper selection checking and cleaning for all required electronics component.
Assembled all electronic and mechanical components using soldering / epoxy glue.
Maintained and tested electronic assemblies on a regular basis
Installing different types of servers, PDU (Power Distribution Unit), PDM (Extension Bars), Switches (Cisco, Procurved, San Switch, Brocade etc.), Storage, Controllers
Build the racks,
Maintain full and accurate test reports and various paper works as required.
Houston Community College – Council Department Houston, Texas
Desktop Support Technician/Office Assistance Jan 2010 – Marc 2012
Troubleshooting a Windows Operating System, Supporting Users and Troubleshooting Desktop Applications on a Windows Operating System
Installs computer and electronic parts, as requested by instructors.
Helped all current and future students, answered phone calls, entered degree plans and type letters.
Information Technology Group Dar es salaam, Tanzania
Computer Lab Assistant Nov 2008 – Sept 2009
Installs computer and electronic parts, as requested by instructors, at all ITG sites that offer electronics courses.
Performs clerical assistance, as needed for lab maintenance and attendance
Installed Operating Systems and Application Software’s needed by the instructors
EDUCATION AND CERTIFICATIONS
Houston community College, Associate Degree in Business Admn and management 2010 - Present
Institute for Information Technology, International Computer Driving License. 2008 – 2009
Green Acre High School, Arts studies. 2007 – 2009
St Anne Maria Secondary School, General Studies. 2003 – 2006
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