SHWETA PANDEY +1-219-***-****

Greater Chicago Area, USA adihkh@r.postjobfree.com

Over all 6+ years of IT industry experience out of which around 3 yr of experience on Waterfall /Agile methodology

Comprehensive knowledge of full system development life cycle (SDLC)and structured Software Testing phases

Good understanding of Agile & Scrum development env, on multiple web browsers, and automated testing suites

Proficient in Manual and Automated Testing of GUI and functional aspects of the Client/Web based Applications.

Worked on all quality related documentation (Test planning, Test cases, Test scripts, Test data, and status reports).

Utilized SQL and PL/SQL for test setup and data validation n SQL Server database

Investigated and determined root cause of issues by reporting defects utilizing HP Quality Center, and JIRA to maintain defects and check defect status

Working knowledge of Automated tools like UFT and Selenium

Strong ability to learn new applications quickly, attention to details with emphasis on accuracy and quality.

Quick learner and has the ability to adapt to changing priorities.

Hands on working experience with MS Office, HP ALM, UFT, Selenium Web Driver, Web Services, SQL

Certified Software Tester (CSTE) from QAI Global Institute, USA

Authorized to work in USA( Green Card) for any employer

Work Experience

QA Analyst

State Farm Insurance - Bloomington, IL

June 2017 to April 2020

Description: I worked in the Auto Insurance claim department and involved in testing a web-based auto insurance application where organizations and customers can get their commercial and personal auto insurance Quotes and claim online.

Worked as QA Tester in Agile / Waterfall Environment

Experience testing online web-portal used for submitting New Business Application, Policy change, Pay online

Tested various policy forms declaration pages for output data values, format and content.

Worked on testing in Billing Centers: Payment entry screens, Involved in Introduction of ACH method of payment for claim settlement

Coordinated with Developers, Business Analyst and technical team.

Create traceability matrix and identify test coverage

Used UFT and Selenium Web Driver framework and Automation test for Application.

Reviewed functional/design specifications, and other relevant documents to extract test requirements.

Tested the application with positive and negative inputs.

Developed tests in Eclipse to start and stop the selenium server and to execute the tests in browsers.

Wrote Test Scenarios, Test Plan and Test Cases and executed them.

Categorized defects based on severity and reported them based on priority to developers for resolution.

Communicated the details of the testing with Business Analysts and project team members.

Good knowledge on SQL, and testing aspects

CN/DN Support

ARCELORMITTAL FCE SERVICES, Krakow - POLAND March 2015 to January 2017

Responsibilities:

Obtained payment details and posted in to Customer accounts

Prepared and posted corrective accounting entries and maintained accounts.

Obtained Customer account confirmation and its reconciliation to identify differences.

Created Credit Notes & Debit Notes after analysis and verification.

Provided operational support to the Team Manager: performance analysis & improvement for CN/DN team.

Helped prepare monthly financial Reports.

Support Engineer

Alcatel Lucent - Gurgaon, India

April 2008 to January 2010

Responsibilities:

Developed codes in shell script for installing several Alcatel-Lucent's Intelligent Network (IN)-based proprietary utilities. These scripts facilitated simultaneous automated installation on typically more than 100 servers, without requiring user intervention.

As a member of the prominent 'Payment' business unit of Alcatel Lucent, developed a high expertise in troubleshooting several technical problems occurring on the customer networks. These problems required an in depth understanding of key concepts used in the functioning of Intelligent Network based platforms.

Documented and validated implementation plans and technical solutions for several international projects requiring customized application of Alcatel-Lucent's communication utilities. These implementations used Oracle database-solutions on UNIX operating systems.

Education

Master in Computer Application (MCA)

Bachelor in Computer Science

Certifications/Licenses

Certified Software Tester (CSTE)

Certified Associate in Software Testing (CAST)

Skills

Test tools: Selenium (using JAVA), HP Quality Center, Postman

Operating System: Unix, Windows

Languages C++, JAVA,.net,MySQL

Web Application Technology HTML,CSS, JavaScript, XML, Shell Scripting

Databases Oracle (8i/9i/10g), MS SQL Server

Defect Tracking Tools : Quality Center, JIRA,Test Rail

HP Function Tester, Quick Test Professional/UFT,TestNG

Web services/Rest API

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