Melissa Raven

**** *. ****** **. ***** ***

Vista, CA 92084

308-***-****

adihjp@r.postjobfree.com

Summary: Over 25 years experience of providing excellent customer service. Adept in handling multiple customer requests and concerns with the utmost professionalism and courtesy. Proficient in various areas related to the handling of customer bank transactions and cash management. Strong interpersonal communication skills. Detailed oriented individual with high levels of accuracy and efficiency.

Employement 4/2019-9/2020 First State Bank -Scottsbluff, NE

History: Bank Teller

·First point of customer contact with exceptional customer attention

·Established and solidified customer relationships through clear communication and accurate transactions

·Performed loading and unloading and balancing of ATM

·Responsible for deposits and withdrawals both as front teller and drive-thru teller

·Prepared money orders, cashier's checks and official checks

·Processed commercial and night deposits

·Adhered to safe deposit box procedures, operations and guidelines

·Cashing checks, verifying currency, balancing cash drawer, business change orders, running coin machines

11/2013-4/2019 Regional West Medical Center-Scottsbluff, NE

Call Center Operator

·Responsible for taking meal orders from patients and staff while accurately entering data for specific diet needs of patients and meal selection in a fast paced environment

·Responsible for preparation and delivery of food trays as well as retrieving trays with excellent room service.

·Responsible for filling and delivering stock orders to nurse units

12/2007-2/2018 Department of Health and Human Services -Scottsbluff, NE

Home Health Care Provider

·Provided assistance for personal shopping, household chores, paperwork and transportation to and from doctor appointments

·Provided compassionate companionship for elderly and disabled

6/1993-2/2008 Scottsbluff Country Club-Scottsbluff, NE

Hostess

·Welcomed and greeted members and guests

·Escorted members and guest to their tables and presented menus and daily specials

Waitress/Bartender

·Took orders and entered orders in POS terminal

·Provided an excellent dining experience, memorizing an extensive menu and all member's names and meal preferences

Receptionist/File clerk

·Answered and transfered phone calls

·Responsible for filing purchase receipts and accounts receivable

10/1990-6/1993 Prime Cut Restaurant-Scottsbluff, NE

Cashier/Busser

·Responsible for running cash register, accepting different forms of payments and counting back change

·Prepare, cook and serve food to customers

·Clear and sanitize table after every use as well as washed dirty dishes

·Cleaning for closing, which included sweeping and mopping

References Provided Upon Request

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