PELONOMI CLEOPATRA
MAEMA
WORK EXPERIENCE
PINTO REAL ESTATES
Jan 2013 – Dec 2014
Senior Office Assistant
Providing the best customer service at all times and in all situations on day to day running of the office
Direct calls to appropriate individuals and departments, book appointments and schedule meetings
Develop reputation as an effective service provider with high levels of accuracy
Attends to customer complaints, keeping record of events as they occur and providing a workable solution
Handle customer payments and issues receipts of payment
CREDIT – CLEAR
Jan 2015 – Dec 2015
Sales Consultant
Market and sell cell phone contracts to customers of all backgrounds
Maintain close working relationship with both existing and new customers
Evaluate the market needs to exploit potential demands and identify new sale channels to better improve and meet the company’s sales agenda
Monitor customer satisfaction and address problems as they arise and provide a workable solution
Assisting customers with debt consolidation and credit bureau profiles
AFRIZON – (UNDER HOME MARK)
Jan 2016 – Dec 2016
Sales Consultant
Sell cell phone contracts to new and existing customers
Maintaining a close relationship with both existing and new customers
Developing a competitive skill to reach a different target rate on everyday sales
Regular update of customer information on company’s database system
EDUCATION
NORTH WEST UNIVERSITY
Jan 2017 – Dec 2020
Bachelor of Social Science in Sociology
Distinction in Microeconomics
Distinction in Macroeconomics
Distinction in Computers Communication – IT
Distinction in Introduction to Industrial Psychology
Distinction in Personality Psychology
Distinction in Abnormal Psychology
Community Psychology Project (Project Manager) 2018
PRESTIGE BUSINESS COLLEGE
Jul 2004 – Dec 2004
Diploma in Computer Literacy
Completed six – months computer training program
Microsoft Excel, Microsoft Word, Microsoft Power-point
Microsoft Outlook (2020)
Skills in Office administration
Typing proficiency
BAITSHOKI HIGH SCHOOL
Jan 2000 – Dec 2002
Grade 12 (Matric)
House No. 4 Eleazar Street Regents Park
Johannesburg
2021
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