Employee Relations Store Manager

Katherine Mora

**-** **** ******, **********, NJ 07003 646-***-**** *********.*****.*@*****.***

Profile

HR Professional with 8 years of experience in generalist type roles in a variety of industries. Passionate about making HR a trusted partner of the business team.

Work Experience

Better Home Health Care, New York

Human Resources Compliance and Recruiting Coordinator February 2019 – Present Plan and execute HR Department’s monthly and quarterly plans by analyzing and projecting staffing needs Manage employee relations.

Meet recruitment and hiring objectives consistently Execute employee payroll changes such as Direct deposit, W-4 Forms, change of address among others. Manage legal and medical compliance of over 150 employees and incoming applicants, including: o Medical and background screenings

o Interviews

o Hiring and Onboarding

o Employee Records

o Performance Evaluations

o Terminations

Coordinated recruiting open house events which set new company records for candidate attendance Create reporting for senior management on team performance, improvements, and challenges Communicate new company policies and other updates to employees in a professional and timely manner Human Resources Assistant

January 2017 – January 2019

Created job postings and organized recruitment events, increasing number of applicants by 90% Contacted over 400 applicants for preliminary telephone interviews per quarter (on average) Interviewed applicants and assisted them throughout the application and screening process Trained employees on how to use new company applications and software Addressed complaints and issues with employees and customers Zara, Inditex, New York

Sales Associate

December 2015 – December 2016

Assisted visual merchandise team in the creation of store displays showcasing new products Helped achieve store weekly sales objectives

Greeted customers and assisted them in finding item availability on-site and/or at other store locations Addressed customers’ questions and concerns, escalating to store manager when needed Agua Banileja, Dominican Republic

Human Resources Coordinator February 2010 – November 2014 Employee relations

Full life cycle of recruitment process

Employee development, training and evaluations

Policy development and documentation

Performance management and improvement systems

Compensation & Benefits

Department of Labor reports and presentations.

Academic Preparation

Bachelor’s Degree in Marketing 2018

Universidad APEC, Dominican Republic- Accredited by the US Accreditation for Business Schools and Programs

(ACBSP)

Skills

Spanish and English (spoken and written) Windows and Mac Operating Systems Google Docs

Microsoft Office Word, Excel, PowerPoint, Outlook

(Windows and Mac)

Adobe Spark

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