Manager Management
Resume:
Dwight Giovanni
Project Manager
C O N T A C T
******.********@****.***
Raleigh, NC
Dwight-Giovanni
E D U C A T I O N
Bachelor Science / Computer Information Services
DeVry University
1999-2004
ASSOCIATIONS
Project Management Institute
S K I L L S
Information Technology
Project Management
Enterprise Resource Management
Process Streamline
Business and IT Planning
Vendor Management
Application Management
Client Management and Retention
Business Process Management
Team Leadership Management
Team Building
Conflict Resolution
*********@*****.***
City, State
Linkedin.com/username
SUMMARY
Action -oriented and results focused project manager. Collaborator who works as a team player to cooperatively find solutions to business challenges. Experienced business administrator excelling at defining continuous improvement procedures and cultivating strong client relationships. Skilled C-suite liaison. Manages and guides strategic planning, achievement and analysis efforts.
P R O F E S S I O N A L E X P E R I E N C E
Consultant Development Manager Project Manager
The Giovanni Group Raleigh, NC 1/2000 - Present
Manage corporate projects with an emphasis on client relationship management, solutions architecture and application management.
Perform all phases of client management, preparation and documentation of oral and written proposals at the executive level, negotiation of contracts, management and direction of contract personnel and development management.
High energy creative, detail minded individual processing the ability to evaluate and adapt in a constantly changing business climate and who could be persuasive at the executive level.
Propose technical feasibility solutions for new functional designs and suggested options for performance improvement of technical objects.
Perform data analysis and develop data quality metrics to highlight issues and track improvements and performance (KPI’s).
Coordinate with business, technology, operation teams and stakeholders to test and lead the adoption of solutions.
Consultant Information Technology Architect ERP
Wake County Government Raleigh, NC 7/2019 – 2/2020
Prepared application and systems oversight by partnering with the user departments, specifically Human Resources, Budget, Finance and Health and Human Services.
Accountable for knowledge of all application platforms and technical infrastructure hosted ERP infrastructure and serve as the senior technical resource to partner with ERP Sponsor Group and the vendor to provide strategic recommendations related to designing, building, maintaining and upgrading the ERP system and its integrations with third-party tools and applications.
Served as the primary liaison with internal network, security, server and desktop teams in support of security, communications and access between infrastructure, hosted environment, third -party applications and ERP integration with Enterprise Content Management applications.
Principal Consultant
Tata Consultancy Services United States 2/2015 – 2/2017
Enhanced information architecture and competence by planning delivery of solutions, answering technical and procedural questions for team members, teaching improved processes and mentoring team members.
Identified user requirements by researching and analyzing user needs, preferences, objectives and working methods.
Planned information architecture by studying the site concept, strategy and target audience, envisioning architectural scheme, information structure, functionality and interface design, created user scenarios, prepared data models, work and dataflow creative meetings.
Organized information by translating user behavior into media structure and elements, crafting interactive experiences, produced workflow diagrams, user scenarios and elements, flowcharts, storyboards, interaction specifications, navigation rules, organization of information, sitemaps, coordinated with business, technology, visual, structural, database and brand strategy.
L A N G U A G E S K I L L S
ENGLISH
Native language
Contact this candidate