RAFE UMAR

adihet@r.postjobfree.com

+1-404-***-****

Houston, Texas

CORE SKILLS

Networks:

TCP/IP Routing protocols, RIP,

EIGRP, OSPF, BGP, QoS,

Layer2 switching, STP, RSTP, MSTP,

interVLan, PVST+, HSRP

Knowledge about Fortinet and ASA

Firewalls

Server Administration:

AzureAD, Office 365, Exchange

servers (2008,2012,2016), ADDS,

ADFS, Group policies, Microsoft OS

(10,8.1,8,7) and Office 2016

Organization & Communication:

Strong troubleshooting skills of

complex network and systems

Ability to explain complex IT

concepts in simple term

CAREER OBJECTIVE

Working in I.T industry for over 5 years. Specializing in computer networks and networking equipment’s, routers, switches, and firewalls. Overseeing complex company networks with a focus on efficiency and performance optimization. Detail-oriented and proactive with strong troubleshooting and analytical abilities. WORK EXPERIENCE

Network Consultant

Huon I.T (December 2018 – September 2020)

Responsibilities

- Providing remote and on-site technical support for all I.T related issues to customers

- Serving as an escalation resource for junior team as needed

- Provides remote and on-site network management and support to customers

- Configuring and Installing network equipment on client’s premises Cisco Meraki Switches, access points and Fortinet Firewalls

- Identifying, diagnosing, and resolving network issues

- Engages with clients about their needs and communicates any concerns to management.

- Configuring FortiGate firewall, routing to maximize network efficiency and security for customer

- Providing verification of permitted or denied traffic on Cisco ASA and Fortinet firewalls.

- Troubleshooting Wireless Access Points (WAP) and Wireless LAN Controllers (WLC).

- Creating new user profiles in ADDS

- Maintaining ADDS group policies and rights within Office 365

- Maintaining technical documentation.

- Maintain a professional appearance and interactions with clients.

- Perform other related duties as required.

- Change Management review, and technical approvals for activities CERTIFICATION & COURSES

CCNA (R&S)

CCNP (Switching)

Fortinet NSE 1 Network security

Fortinet NSE 2 Network security

Network Administrator

Monde Nissin Australia (September 2016 – December 2018) Responsibilities

- Technical support over the phone, email and via helpdesk service tickets.

- Ensure 99.9% System Availability and respond to calls within the SLA’s.

- Installation, Configuration and Administration of Windows Servers, Active Directory, FTP, DNS, DHCP, TFTP, ADFS.

- Managing day to day operation related to VMWare ESXi VCenter client 6.5

- Exchange/Office365 support, maintenance, and administration (Account provisioning, assign and revoke licenses of user accounts)

- Liaising with vendors (VMware, Telstra, SAN Symphony) and other IT personnel for problem resolution

- Design Call Flow, Hunt-Groups, and service accounts on Telstra IP Telephony (TPIT)

- Network Design review for Telstra MDM AirWatch Solution for deployment

- Configuring and troubleshooting LAN and WAN connectivity of entire organization across Australia

- Troubleshooting and Patching Windows Server 2016,2012, Windows 7,8,10 Operating Systems.

- Maintain security, backup, and redundancy strategies

- Troubleshoot system and network problems, diagnosing and solving hardware or software faults

- Install, configure, test and maintain operating systems, application software and system management tools

Network Engineer (November 2015 – April 2016)

ASI Solutions, Melbourne Australia

Responsibilities:

Installation of the Fortinet firewalls to multiple sites in Melbourne, Australia. Configuring & troubleshooting of Fortinet Firewalls & wireless routers. Running diagnostics test & resolving network issues. Monitor network performance. Technical documentation.

EDUCATION

MASTER OF INFORMATION TECHNOLOGY (COMPUTER NETWORKS) Swinburne University of Technology, Melbourne, Australia August 2013 – December 2015

BACHELOR OF ELECTRICAL ENGINEERING

CECOS University of IT & Emerging Sciences, Peshawar, Pakistan September 2004 – August 2009

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