Personal Assistant Customer
Resume:
JARED PEEBLES
Charlotte, NC
************@*****.***
SKILLS
Active Listening
Communication
Computer skills
Customer Service
Interpersonal skills
Problem-Solving
Time Management
Transferable skills
OBJECTIVE
REMOTE OFFICE ASSOCIATE
After many years in customer service, I’m seeking a financial services or real estate role. I have the experience providing service to clients/partners which should translate well in the financial service and real estate industry. I’m seeking a mutually good fit and the opportunity to improve business efficiency and cut costs. The gaps in work experience include roles not relative to the role being applied for. The multiple short tenured roles are due to me not being fulfilled with what I was doing. There aren’t any accomplishments of note from my roles to include. However, I enjoyed being an office/personal assistant years ago and that’s the type of role that makes me look forward to showing up for work on a daily basis.
WORK EXPERIENCE
Go West Creative
Business Development Specialist
July 2020 - August 2020
Identify sales leads, pitch goods or services to new clients and maintain a good working relationship with new contacts. Communicating new product developments to prospective clients. Alorica
Customer Service Specialist
March 2018 - April 2018
Talks to customers over the phone, email or online chat to resolve their questions or concerns. Apple
Technical Support Specialist
April 2016
Respond to customer inquiries and assist in troubleshooting and resolving challenges. Upsell products. Intuit
Customer Service Specialist
March 2016 - April 2016
Assisted customers with completing their taxes online or offline, providing customer and technical support. New Face Global Network
Personal Assistant
December 2015 - March 2016
Screening phone calls, responding to emails, running errands, scheduling appointments, arranging travel, preparing documents and note taking.
Azure Knowledge Corporation
International Research Associate
September 2015 - October 2015
Research and gather data to help a company market its products or services. Gather data on consumer demographics, preferences, needs, and buying habits. Use this information to determine potential markets, product demand, and pricing.
Capital Growth Management
Appointment Setter
June 2015 - July 2015
Provide support to sale's team by calling prospective clients and scheduling appointments for sales person. North Star Staffing & Consulting
Talent Acquisition Specialist
May 2015 - June 2015
Facilitate the effective staffing of the company. Assess the staffing needs of the company and identify and recruit talented individuals to fill those needs.
Orange Media Studio
Business Development and Sales Professional
May 2015
Identify sales leads, pitch goods or services to new clients and maintain a good working relationship with new contacts. Communicating new product developments to prospective clients. Frontier Communications
Technical Support Specialist
May 2015
Respond to customer inquiries and assist in troubleshooting and resolving challenges. Upsell products. Sitel
Technical Support Specialist
April 2015
Respond to customer inquiries and assist in troubleshooting and resolving challenges. Upsell products. SYKES
Technical Support Specialist
April 2015
Respond to customer inquiries and assist in troubleshooting and resolving challenges. Upsell products. Exede
Technical Support Specialist
March 2015
Respond to customer inquiries and assist in troubleshooting and resolving challenges. Upsold products. DirecTV
Technical Support Specialist
October 2014 - January 2015
Troubleshoot all technical inquiries regarding customer receivers and products over the phone. Complete ongoing training to stay abreast of product, service and policy changes. Increase the customer experience by providing information on new products, programming packages and services through upselling opportunities. Lending Tree
Customer Service TI
April 2008
Obtains client information by answering telephone calls; interviewing clients; verifying information. Informs clients by explaining procedures; answering questions and providing information. JPMorgan Chase & Co
Data Entry Specialist
January 2008 - February 2008
Maintains database by entering new and updated customer and account information. Prepares source data for computer entry by compiling and sorting information. Establishes entry priorities. Processes customer and account source documents by reviewing data for deficiencies. EDUCATION
North Carolina State University
January 2010 - December 2010
University of North Carolina at Greensboro
January 2009 - December 2009
Mars Hill University
August 2005 - May 2007
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