Jerry Elam
Outstanding communication skills in both verbal and written. Proven
confidence in the ability to be successful, and I desire to work in a commission, performance-based, environment.
EXPERIENCE
Downtown Nashville Nissan, Nashville, TN — Business Development Center Manager
November 2018 - Present
Motivated BDC Manager with 4+ years of leadership and administrative experience.
Highly skilled at working independently or within team-oriented environments while utilizing excellent organizational. Analytical and interpersonal skills Extremely honest and ethical, with a commitment to ensuring confidentiality.
Ability to use excellent communication skills to develop successful relationships with individuals of all backgrounds and ages. Infiniti of Mobile, Mobile, AL — New Car Sales Manager February 2016 - November 2018
Excellent knowledge and understanding of equity and values, and the ability to explain depreciation to the customer.
Profound knowledge and understanding of federal, state and local laws which govern retail
Sound ability to think of innovative ways to get results. In-depth ability to recover quickly from setbacks. Immense ability to take responsibility for handling details. Remarkable ability to adapt to sudden changes and experience making difficult decisions.
DarCar-Dodge Chrysler Jeep, Rockville, MD — Pre-Owned Sales Manager
October 2015 - February 2016
Uncommon negotiation skills, ability to ask for the sale and handle customer requests.
Profound ability to establish and maintain relationships with customers. Strong ability to assess individual client needs.
Solid experience working under time constraints and managing priorities. Remarkable ability to adapt to sudden changes and experience making difficult decisions.
341 Trails Circle
Nashville,TN 37214
SKILLS
Active Listening
Business Management
Communication Skills
Problem Solving
Great Team/Solo Work
Consultative Sales
Creative Thinking
Data Entry
Database
Organizing
Direct marketing
Sales Experience
V-Auto Microsoft Windows
Repairing Minor Software
Hardware Issues Software
Installations Basic Computer
Networking
Achievements
March Record-breaking
month in total gross for New
and Preowned vehicles.
Ranked #2 for Southeast
Region for Sales in the month
of March.
LANGUAGES
English
Moore Cadillac -Hummer, Chantilly, VA — General Manager February 2014 - October 2015
Assisted with hiring new salespeople and help motivate dealership. Directed and monitored the dealership’s salespeople, and completed formal performance evaluation
Plans dealership operations for the coming year and submits to the dealer for approval.
Meets with the comptroller/office manager monthly to review departmental forecasts for consistency with the annual forecast. Develops and maintains a good working relationship with lending institutions.
Communicates policies and procedures to all employees and ensures that they are understood and followed.
It provides enthusiastic leadership to help shape employees' attitudes and build morale.
Holds regularly scheduled sales meetings to ensure that salespeople are operating efficiently and profitably.
Resolves any customer complaints that department managers are unable Landers McLarty, DCJ, Huntsville, AL — Used Car Manager March 2008 - February 2014
Responsible for maintaining a well-balanced used vehicle inventory for maximizing gross and keeping expenses in line.
I exceeded appraising, reconditioning, displaying, wholesaling and merchandising the product, setting objectives for the department and accomplishing them through planning, organizing, controlling and measuring the performance of the department.
Oversaw and managed dealership functions that included new and used car sales, service, parts, and finance.
Developed sales goals and forecasts and implemented sales programs in pursuing goals.
Supervised, trained, and mentored sales representatives and business finance managers.
Gave final approval on all sales, trade-ins, financing and credit arrangements.
EDUCATION
Belmont University, Nashville, TN — Business Acquisitions & Contracts Degree
August 1994 - June 1996