Kelli Malone
Lexington, MO ****7
Ph: 816-***-****
Email: *********@*****.***
Over 15 years' experience in banking and administrative work. Progressive promotions throughout work history. Effective in communicating across multiple business levels. Outgoing, enthusiastic and well-prepared to turn challenges into solutions.
Administrative Assistant
Remington Arms Company - Lexington, MO
October 2019 to September 2020
Greet/assist all incoming visitors.
Answer/route all incoming phone calls.
Prepare/submit attendance and payroll documentation to the Corporate Office.
Maintain daily production requirements spreadsheet information for the plant.
Track all scrapped materials for the plant on a daily basis.
Sort/distribute all incoming correspondence.
Administrative Assistant
Powell CWM, Inc. - Independence, MO
June 2019 to October 2019
Greet incoming visitors and assist with their request.
Distribution of all incoming correspondence.
Prepare survey documentation for delivery to clients.
Prepare outgoing correspondence such as letters and statements.
Delivery of survey documents to appropriate party.
Maintain statistical and payroll information via Excel.
Maintain all office supplies and office equipment needs and repairs.
Business Line Systems Analyst II, ATM Administration
Commerce Bank - Kansas City, MO
July 2016 to April 2019
Compile/analyze data for monthly reporting of ATM Losses, Transaction Volumes and ATM lease payments.
Report on a daily basis for our Symantec Endpoint Protection firewall system for any file blocks to our ATMs.
Maintain vendor relationships with both Brinks and Diebold in servicing of ATMs.
IT Business Analyst
Commerce Bank - Kansas City, MO
July 2014 to July 2016
Compile/analyze data for monthly reporting of Service Level Agreements for the IT Commerce team.
Report on a bi-weekly basis for Server Retirement updates for the Wealth Management team.
Monitor the Assistive Work Ticket queue for the Wealth Management team.
IT Management Reporting Specialist
Commerce Bank - Kansas City, MO
December 2012 to July 2014
Compile/analyze data for monthly reporting of Service Level Agreements (Retail/Commercial).
Report on a bi-weekly basis for Reading and High Attention and attending meetings.
Report on a weekly basis for Overdue/Unapproved Timesheets to Senior management.
Administrative Assistant, IT & Trust Client Group
Commerce Bank - Kansas City, MO
IT - April 2008 to December 2012
Report on a daily/weekly/monthly basis for Senior management including Service Level
Agreements, High Attention and Reading reporting.
Schedule meetings/make travel arrangements for Senior management.
Manage all conference room calendars in Outlook so as to avoid meeting conflicts.
Order/stock supplies needed for the floor including break room and office supplies.
Trust Client Group - August 2005 to April 2008
Initiate incoming/outgoing asset movement for Trust client accounts.
Performance of fund transfers between Trust clients and retail accounts.
Performance of mutual fund reconciliation.
Cash Management Specialist, Mutual Fund Accounting Group
Commerce Bank - Kansas City, MO
January 2003 to August 2005
Reconciliation of mutual fund accounts and shadow accounts.
Initiate automated cash management sweeps.
Education
Northwest Missouri State University - Maryville, MO
William Jewell College - Liberty, MO