Manager Delivery Driver
Resume:
Bobby Bland
*** *. ********* ** ***** B Virginia Beach, VA. 23462
*********@*****.***
CAREER PROFILE
Contributed knowledge and organizational skills within fast paced and high guest count restaurants. Skilled in developing teams for efficient operations and maintaining company policy and brand standards. With 30 years of food and beverage supervisory, management, and GM experience, I’ve spent my entire career managing the customer experience.
BUSINESS COMPETENCIES
Highly Reliable & Consistent Proficient at controlling food costs Leadership
Supervisory Experience Problem Solving Administrative support
Oral & Written Communication skills Timely Decision Making
WORK EXPERIENCE
Sentara Health System Consolidated Services, Chesapeake, VA 2011-2018
Courier
Medical/Hospital supply distribution, specimen collection, and client services Responsible for servicing 40+ client locations daily Accurate order tracking Dispatch communications Medical record and mail delivery Updating client database Bloodborne Pathogen training Time-sensitive orders Perfect driving record with zero infractions.
Domino’s Pizza, Virginia Beach, VA 2001 - 2018
Delivery Driver
Meal and product delivery Followed driving security and protection policies and procedures In store customer service and sales Inbound phone orders Kitchen and meal prep Perfect driving record with zero infractions.
Mona’s Lisa Pizza Va. Beach VA 1999 –2001
Delivery Driver
Meal and product delivery Followed driving security and protection policies and procedures In-store customer service and sales Inbound phone orders Kitchen and meal prep. Performed cleaning and repairs duties as needed Perfect driving record with zero infractions.
Pizza Hut, Baton Rouge La. 1998-1999
Delivery Driver
Assisted other employees, especially during busiest times Exceptional on-time delivery record Always handled work with positive attitude Perfect driving record with zero infractions.
Subway LLC, Baton Rouge La. 1994-1998
General Manager
Management of restaurant operations Ensure compliance with standards of service and operating procedures Control Profit & Loss by following cash control/security procedures Executed organizational objectives Menu development Restaurant workflow planning Hired staff Set up and performed team training Food/Service quality control measured performance and set expectations Maximize profits through effective cost control, staff scheduling, inventory management.
Ground Pati, Baton Rouge La. 1989 - 1994
Assistant Manager
Assist Restaurant Manager with day-to-day operations Recruit, interview and hiring supervisory and hourly team members Train and develop other management staff Employee scheduling
Zero turnover for 2 years stretch Directly responsible for inventory, supply ordering Respond to customer service needs Supporting General Manager in their operational decisions.
Fast Track Burgers, Baton Rouge La. 1982 - 1985
General Manager
Managed 3 different locations with regional fast food franchise Increased sales by 30% or more at each location Performance reviews and team member training Recruit, interview and hire team members Employee scheduling Directly responsible for inventory, supply ordering Resolved guest complaints Promotional Marketing Directly responsible for restaurant profits.
AWARDS & RECOGNITION
Driver of the Year Runner Up Domino’s National Award / US Market
30,000 Work Driving Safety Hours - Domino’s Corporation
Domino’s Driver of the Market / Southeastern Virginia region
Numerous Client Commendation – Sentara Health System
CPR & First Aid Certification through National Safety Council
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