FELIX RETA PMP®

Fort Lauderdale, FL ***** 954-***-**** adigsu@r.postjobfree.com

PROFESSIONAL SUMMARY

History of orchestrating successful IT Projects: Infrastructure (70%) and Development (30%). Eclectic Technologies and Industries, over a 15 year span. Extremely adaptable and experienced with multiple sized teams and budgets.

SKILLS

Project Management tools, reporting, lifecycle,

proficient at all PMO maturity levels, Risk/Issue

handling.

Scrum/Agile 2.5 yrs.

Waterfall 10+ yrs.

Fully English/Spanish bilingual

Google Cloud Platform Fundamentals

Amazon Web Services Fundamentals

Amex SDLC – Agile Methodology

Communicating at all levels of Management

Microsoft Office & 365, SharePoint, Visio

Visual Basic

Jira

Clarity, Primavera, MS Project

Business Analysis

Kanban

Microsoft Visio

Microsoft Share Point: Site Administrator,

Analyst, User

Jira

Mac OS/X

Networking (tcp/ip, routers, switches, satellite, fiber, wireless)

Oracle basics

Mercury Quality Center

Apple IOS programming fundamentals

Structured Programming

Fortran, Cobol, Assembler, PL/I, RPG

Linux Admnistration

Quality Customer Service

Satellite Data Communications

ON/2 SFS General Class & Internals

Ariba, Oracle as a user

Linux/Unix

Informatica Power Mart-Center as a user

Mainframe programming languages (Cobol, RPG,

Assembler, PL/I, Fortran)

Mainframe Systems Programming

Nortel Multimedia communications (SIP based,

messaging, video, audio)

Midrange (System 36, Stratus)

WORK HISTORY

IT Vendor Specialist-Project Manager, 09/2018 to 10/2020 MagicLeap – Plantation, FL

IT Vendor manager, supporting all related contracts, new services and streamlining IT costs.

Maintain solid vendor relationships; recommend related platforms and products to streamline OpEx.

Realized Savings of $1.7m/year.

Work closely with Legal, Procurement, IT Architects, and Project/Product Managers to provision cost effective network solutions.

Engage vendors for ML product fast tracking.

Project Manager-Financial Analyst, 01/2009 to 01/2018 DHL, Auxis – Plantation, FL

Analyzed projects for capital deployment and helped structure multi-million dollar contract for DHL Americas.

Contracted 4 times in 2009, 2011, 2013, 2018 for a total of 5+years total duration

Structured tools (Excel and SharePoint) to collect, process and report from vendor responses and country input.

5 year Contract value for initiative: $8.3MM, average savings of 15%.

Stakeholder communications: weekly status meetings, dashboards.

Extract Data Warehouse spend and category information for analysis.

Vendor management and communications.

Resource allocation, matrix for in-country resources.

Issues tracking, risk analysis and mitigation.

Developed financial models for projects and presentations. Project Manager, 06/2017 to 10/2017

Nominum

Latin America Implementation Project Manager, assigned to highly visible customer in Mexico

(Telmex).

Client liaison for project deliverables.

Managed resources, risks and issues, reflected on viable deployment.

Followed company and client PMO standards.

Project Manager, 02/2017 to 05/2017

AT&T, KForce

Member of ATT.COM User Experience Technologies Front Door group, covering initiation phase high level estimation for Consumer and Business initiatives.

Handling small to large scale customer portal initiatives, evaluating impacts and assigning to internal SME groups for process disposition.

Coordinate any Program or Project Manager communications and requests between SME, Architects and Development teams.

Streamlined tools and initiatives in SharePoint for report production and task automation.

Throughput of 10 daily requests for estimation.

IT Project Manager, 06/2015 to 09/2016

AT&T, ZeroChaos

Engaged to support Latin America Call Center Technologies implementations after a previous successful tenure with Thomson Reuters.

Support outsource contract teaming up with IBM.

Assist with Project management framework, including communications, resource, risk and issues.

Provide for Business Analysis as necessary.

IT Project Manager, 11/2014 to 05/2015

American Express

Managed Credit Bureau related development projects.

Following Amex Agile SDLC Project Management methodology, communications, resource, risk and issues.

Handling multiple project portfolio (3 to 10Technical translation to Spanish and Portuguese. Project Manager, 12/2013 to 10/2014

Thomson Reuters

Engaged to support Latin America Call Center Technologies.

Assist with Project related activities for planning and implementation.

Furnish with Business Analysis and Project Management advising for each phase.

Technical translation to Spanish and Portuguese. Project Manager- Business Analyst, 06/2012 to 02/2013 American Express

Led the Communications Capabilities Business team on multiple System Development initiatives, Waterfall and Agile methodologies, main project with ServiceNow, under Amex Agile.

Responsibilities include Business Analysis, Backlog Product Manager process flow documentation and translation into the Product Log as requirements.

Quality center scripts development and execution.

Value of managed portfolio: $2MM.

PMO Information Systems: Clarity & Share Point.

Senior Project Manager, 06/2010 to 12/2010

HCA, Hospital Corporation of America

Manage Clinical and Hospital software implementation to support enhanced workflow, Federal and State regulations, Patient electronic records systems as well as real time reporting as part of HCA's meaningful use strategy.

Clinical and Supply Chain Software updates and upgrades coordination and management for divisional Hospitals.

Proof of concept Project Management for Emergency Room (ER) cardiac arrest information transmission from ambulance to hospital for an increased 30% survivability for STEMI (myocardial infarct) patients.

Coordinated with County, State, Competitor Hospitals and private ambulance services.

PMO support for Project resourcing, reporting, management and governance. Project Manager:

06/2008 to 01/2009

ROYAL CARIBBEAN

05/2007 to 05/2008

SIEMENS

09/2006 to 04/2007

DELL COMPUTER INC

05/2005 to 08/2006

KAPLAN UNIVERSITY

11/2003 to 04/2005

CITIBANK-BANAMEX

02/2002 to 10/2003

WASHINGTON MUTUAL AND CITIBANK

04/1996 to 12/2001

CITIGROUP

Country Field Services Director, 01/1993 to 03/1996 Citibank

Director, 01/1992 to 12/1992

Micro Ware Systems

Country Telecommunications Manager, 05/1987 to 12/1991 American Express

EDUCATION

Bachelor of Science: Electronics and Communications Engineering Universidad La Salle

Thesis: Design of a distributed computer system

Master of Computer Information Systems

University Of Phoenix - Plantation, FL

Earned 30% credits

AFFILIATIONS

Mexican Deaf Project as Technical and Project Advisor Toastmasters International

Apple Developer

CERTIFICATIONS

Project Management Professional (PMP)

Scrum Fundamentals

Six Sigma Yellow Belt

Total Quality Management

Harvard program on negotiation method

Business Negotiation Skills

Motorola Introduction to Quality

Time Management

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