office admin

MAGGIE

MNCWABE

Franchise Office Admin

PROFILE

I am a very hardworking, dedicate

woman,

Focused individual with a strong

Personality and driven to succeed.

I am eager to learn and look

For opportunities to provide

The necessary skills required

By institutions.

When given an opportunity

I may prove to be an asset

In the organization.

I have excellent experience on

pastel.

I can create tax invoice,

quotation, credit note, pull all the

reports, load new

customer/supplier. Good

experience on QC.

CONTACT

PHONE:

082-***-****

ALTERNATIVE:

079-***-****

PHYSICAL ADDRESS:

26 Darwin

Savoy Estate

JHB

2090

EMAIL:

**************@*****.***

EDUCATION

Damelin

• 2016

• Business Administration and Management

Modules: Entrepreneurship, Business Management, Establishment- A business, Business environment, Responsibility, organization- And management, Planning, Organising, leading, Controlling- the management, operation management, Human resource management, Marketing management, Financial management, Purchasing & supply management

• Certificate

Bombo Printing & Training centre

• 2011

• Computer Literacy & Call Centre Course

Computer Modules: MS Word, MS Excel, MS PowerPoint, Window explorer, Typing skills, Internet & email.

Call Centre Module: Call center skills, Customer care, Marketing skills

& theory, Telephone skills & techniques, Interview techniques, Communication skills

• Certificate

Tabudi High School

• 2004

• Matric

Subject: English, Afrikaans, N. Sotho, Economics, Business economics, Accounting.

WORK EXPERIENCE

ANAT FOODS (PTY) Ltd

Franchise Office Admin

2013 – Current

Responsibilities

• Turnover submission to center management

• Store salaries

• Franchise agreement

• Lease agreement

• Franchise enquiry

• Sales Vs purchases

• Turnover comparison

• Tax invoice, credit notes, quotation, reports

• Customer complains

• Data capture

• Store setup cost

• Advertise new store opportunity

• Ordering equipment and marketing materials for stores

• Organise internal & external meeting

• Franchise and advertising fees invoices

• Staff contract

• Checking quality on food product

ANAT FOODS (PTY) Ltd

Receptionist

2011 – 2012

Responsibilities

Operate switch board

Treat incoming and outgoing emails, calls and fax

Welcome visitors in a good manner

Filling

Treat post box

Stores daily orders

SKILLS

Active listening

Communication

Customer service

Problem solving

REFERENCE

ANAT FOODS PTY Ltd

• Operations Manager: Eugene Dos Reis

Cell No: 082-***-****

• Field Ops Manager: Anees Peer

Cell No: 076-***-****

A

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