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Customer Care Engineering

Location:
Sharjah, United Arab Emirates
Posted:
December 08, 2020

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Resume:

FASEEN

A P.F

Email: adigdo@r.postjobfree.com Mob: +971**-***-****

To be a part of a renowned establishment, where I will have the prospect to utilize my knowledge, skills and showcase my talents for the uplift of the company. Where in my qualification and acquired skills are put to best use for the company.

HIGHLIGHTS

An experienced graduate with good knowledge of handling and coordinating customers and services.

Excellent in communication and interpersonal skills that will help to build up strong professional relationships.

Good organization skills with strong attention to details.

Ability to effectively communicate telephonically.

Deep understanding regarding software development environments and considerable talent in achieving critical solutions.

Able to understand and implement modern operating systems and great experience of their troubleshooting.

Excellent in presenting and make people understand.

Good Knowledge in different operating software’s like Linux, MS Windows & Mac OS.

Ability to handle many responsibilities and desire to learn necessary skills

Excellent oral and written communication skills.

Good and quick grasping of new concepts in the organization.

Very optimistic, confident and hard working

Self-motivated and virtuous in multitasking

Good adaptability and flexibility

Tele marketing executive 06/2019 TO 02/2020

JUST DIAL COIMBATORE – INDIA

Records customer inquiries by documenting inquiry and response in customers' accounts.

Receiving calls and understanding customer requirements.

Responds to customer inquiries by understanding requirements, reviewing previous requirements and responses, gathering and researching information. Assembling and forwarding information. Verifying customer's understanding of information and answer.

Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude.

Providing easiest and understandable solutions to the customer and re confirming their understanding during every stage of information sharing.

B.E: COMPUTER SCIENCE(CGPA 8.4) 2015-2019

DHANALAKSHMI SRINIVASAN COLLECGE OF ENGINEERING

COIMBATORE, TAMILNADU, INDIA

HIGHER SECONDARY: SCIENCE (98%) 2014-2015

P.H.S.SCHOOL

PALAKKAD,KERALA, INDIA

HIGH SCHOOL (98%) 2012-2013

LAKSHMANA CHANDRA VIDHYALAYA

PALAKKAD,KERALA, INDIA

ACADMIC RECORD

EXPERIENCE

Intrusion Detection system: Intrusion detection systems are designed to provide readiness to prepare for and deal with cyber-attacks. This is accomplished through information collected from a variety of systems and network sources, which is then analyzed for security problems. Software is developed to monitor a single or network of computers for malicious activities.

E- Payment system for android: Electronic payment system for android was developed in notion to helps a user to make online payment through their always available android devices. This reduces time and effort of individuals. The programming language used was mysql.

FATHERS NAME : FASAL P.M

DATE OF BIRTH :30TH MARCH 1997

NATIONALITY : INDIAN

LANGUAGES KNOWN : ENGLISH, HINDI, MALAYALAM & TAMIL

CURRENT ADDRESS : MUWEILAH COMMERCIAL - SHARJAH

PASSPORT NO : R9591377

VISA TYPE : SPOUSE VISA

PERMANENT ADRESS : CHITTU VALAPPIL (H), NAVAKKODE, KODUNTHIRAPULLY (PO), PALAKKAD

KERALA – INDIA 678004

PROJECTS

PERSONAL INFORMATIONS



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