Engineer Office

THILAK T_Resume

E-mail : **********@*****.***

Phone No: +91-944*******

Career Objective:

Having over 7+ years of experience in IT support in Window with desire to achieve greater heights in IT industry with strong background in System Administration. Aiming for challenging career, where I can apply my experience and industrial expertise in an efficient manner.

Area of Specialization:

Providing technical support, diagnosing and troubleshooting hardware and software problems, including desktop, laptop.

Break/fix of computers and servers(IBM, hp, dell) performed data recovery from lost partition, lost partition recovery, password recovery, imaging of hard drive, different raid configuration of the hard drive.

Monitoring and troubleshooting LAN installed and configured routers and switches.

Performing pc performance optimization, installation of os, software, and specified patches and updates.

Proven experience in configuring tape-drives, scheduling backup jobs/policies

Experience installing, configuring and administering enterprise backup systems

Centralized management of Anti-Virus software. Maintenance and support of Symantec and K7 products.

Company Name : JFA

Role : Systems Administrator

Duration : May 2019 to july31

Roles and Responsibilities:

Trouble shooting Hardware, Network and OS related problems.

Assembling of PC’s and installing Windows 7, windows8 and windows 10 OS.

Installation of K7 antivirus clients and updating the patterns of client whenever the updates are available.

Responsible for installing, configuring, and troubleshooting MS Office Outlook 2007, 2010 & 2013.

Experience in Handling Remote Tools like VNC Viewer, Remote desktop, Office communicator

Installations of all types of printer, scanners & other Hardware devices

Fortigate60D Firewall internet access policy and configuration

K7 antivirus policy,group and configuration.

Active Directory users and groups management.

Updating servers with latest service packs and hot fixes.

Company Name : Progressive Info vision Pvt. Ltd.

(Worked at Wipro InfoTech)

Duration : FEB 2015 to April2019.

Leave Replacement:

Future pipe Industries: 1 Month (Technical Support)

Vijay Television Pvt Ltd: 1 month (Technical Support)

GlaxoSmithKline: 2 Month (South Indian coordinator

Roles and Responsibilities:

Reviewed open problem tickets daily.

Trouble shooting Hardware, Network and OS related problems.

Assembling of PC’s and installing Windows 7 & 8 OS.

Installation and configuration of application software in windows-based system and building environments for Software developers

Responsible for installing, configuring, and troubleshooting MS Office Outlook 2007, 2010, 2013&2016.

Scheduling and supporting to audio and video conferencing through the Polycom Devices, Go to Meeting, Office Live Meeting and Avaya audio conference bridge

Providing first level support to network related issues such as Internet, Wired and Wireless LAN, Client Network connectivity, VLAN, And VPN

Experience in Handling Remote Tools like VNC Viewer, Remote desktop, Office communicator

Installing MacAfee Antivirus in client computers and Updating latest updates through EPO Server

Installations of all types of printer, scanners & other Hardware devices

Coordinating with Domain team for resolving the Domain issues and client connectivity issue and Network issues in client machines,

Installation of antivirus clients and updating the patterns of client whenever the updates are available.

Company Name : GLISTER TECHNOLOGIES

Role : Service engineer

Environment : Windows 2003 & 2008 Servers, Windows 7

Duration : JUNE 2013 to FEB 2015

Roles and Responsibilities:

Trouble shooting Hardware, Network and OS related problems.

Assembling of PC’s and installing Windows 7 & 8 Operating system.

Kept in constant touch with vendors to resolve problems as quickly and efficiently as possible.

Installation and configuration of application software in windows based system and building environments for Software developers

Responsible for installing, configuring, and troubleshooting MS Office Outlook 2007, 2010 & 2013.

Configuring Local & Network printers troubleshootingUsed Symantec Backup Exec 12d for windows servers

Educational Qualification:

Completed B.E in Computer Science and Engineering with First Class at College of Engineering in Martha dam College of engineering and technology, Kuttakuzhi.

Completed Diploma in Computer Technology with First Class with Honors at Noorul Islam Polytechnic College in Thiruvithamcode.

Passed SSLC with First Classin St. Joseph’s High School, Pilankalai.

Technical Qualification:

Successfully completed the course of Microsoft Certified System Engineer (MCSE) in Sans bound, Kodambakkam, Chennai

Technical Certification:

Completed the installing and configuring Windows Server 2012(70-410) Certification.

Completed the Administering Windows Server 2012R2(70-411)Certification.

Personal Traits:

Easily adapt to any environment.

Highly Self Motivate and take jobs with sense of Responsibility

Ability to easily grasp New Technologies, willingness to learn.

Personal Details:

Father’s Name : Mr. V. Tharma raj

DOB : 20/02/1987

Marital Status : Married

Nationality : Indian

Language known : English & Tamil

Address : No. 12, 1stFloor,Anna Street, SP Garden,Anna Street, T. Nagar, Ch - 600 017

Declaration:

Hereby I declare that all the above-mentioned details are true to the best of my knowledge and belief.

Place : Chennai

Date : (THILAK T.)

Contact this candidate