Executive Assistant Lean Six
Resume:
Claire Elizabeth Weaver
U.S. Citizen
Port Angeles, WA
*******@***.**.***
Vacancy Information:
Announcement Number: ST-105*****-**-JLI
Control Number: 538529000
Title: Equal Employment Specialist in the Commander, U.S. Pacific Fleet, Equal Employment Opportunity Northwest of USPACFLT EEO Program Management.
Location: Bremerton, Washington
Education:
Bachelor of Interdisciplinary Arts & Sciences; Globalization & International Trade Politics
Concentration: Globalization- The study of economic processes of interaction and integration with social and cultural aspects, and the movement across borders.
Achieved Dean’s List standing each quarter and Superior Academic Achievement
Relevant Coursework:
Education & Society
International Political Economy
Conflict in Americas
Global Cultures
Survey Sociology & Data
Social Research
Interdisciplinary Inquiry
International Relations
Social & Political Philosophy
Democratic Capitalism
Globalization
Social Economics
Direction, Leadership and Coordination Experience/ Supervisory/Data Collection Experience:
Team Lead, Unemployment Claimant Outreach May 2018 - Present
Statewide, with Washington State Employment Security & WorkSource
Supervisor, Brandino Gibson, 360-***-****
40 hours per week, $4,066.00 per month.
Developed Unemployment Claimant Outreach initiative. This workshop included: 30, 60, and 90 day report-out, streamlined data collection and supervised ten multi-county participating staff members.
Assisted with the development of Lean Charter, and recommendations to executive leadership for underemployed individuals and adults with developmental disabilities.
Created and participated in the development, writing, and evaluation of new customer facing forms, and services provided by staff.
Served as a lead by overseeing integrated programs and staff trainings.
Coordinated resources to support all WorkSource staff in conducting claimant outreach calls.
Continuous Improvement/ Supervisory Experience:
Team Lead, Communications Triage, Lean Six Sigma Green Belt October 2017-October 2018
Olympia, WA, with Washington State Employment Security & Executive Communications Team
Supervisor, Brandino Gibson (may contact) 360-***-****
Facilitated process walk-through and interviewed all ESD’s Executive leaders of Communications Team.
Reviewed current operating procedures and practices to determine whether improvements could be made.
Developed and conducted two-day intensive workshop and facilitated the following 30, 60, and 90-day check-ins and engaged and inspired team members.
Collaborated with multi-tiered management teams.
Evaluated team participation while promoting staff buy-in.
Conducting research, reviewing and reconciling information, and running reports within automated database systems.
Career Specialist 4 December 2016-Present
Port Angeles, WA with Washington State Employment Security & WorkSource Labor Exchange Team
Supervisor, Brandino Gibson (may contact) 360-***-****
40 hours per week, $4,066.00 per month.
Developed methods and procedures to increase claimant outreach, expand WorkSource markets, and promote business in our community.
Actively supported an integrated Workforce system in order to promote High School Outreach, Tribal Outreach and client engagement.
Actively listened to customer feedback, and devised changes to process accordingly.
Facilitated the Daily Management Board in order to incorporate change management, and Lean tools in to the workplace.
Participated in multi cross-divisional committees as Team Lead, and WorkSource representative including the Clallam County Transition Network.
Ensured accurate reports, four step problem solving and precise employee reporting.
Demonstrated excellent public speaking and ability to cater to specific audiences including executive leadership, tribal leaders and job seekers alike.
Successfully managed several continuous improvement projects and maintained a 90% job seeker placement rate.
Researched, developed, and presented labor market information for High School youth in transition.
Successfully completed International Workforce Professional certification programs including: Unemployment Insurance, Business and Job Seeker, History of Workforce Development, and Labor Market Information.
Worked with and trained Professional Pathways participants in order to make the most of their training and collaboration efforts.
Facilitated adult learning education in employment programs in order to assist job seekers return to work more quickly.
Actively recruited job seekers for countless employers.
Maintained confidentiality.
Confidently operated standard office equipment and computer programs including: Microsoft Office Suite, iOS, and Windows 10.
Recruitment Experience:
Puget Sound Personnel
Bellevue, Washington King County February 2014-April 2016
Employment Consultant, Job Developer
Supervisor, Caitlin Mitchell (may contact) 303-***-****
40 hours per week, $16.50 per hour
Coordinated amongst adults with barriers to employment, employers, family members, and the Department of Developmental Disabilities and the Division of Vocational Rehabilitation in order to find and secure competitive employment for every job seeker.
98% placement rate and 100% customer satisfaction each year. Ensured every adult was granted reasonable accommodations at employers including; Microsoft, Nordstrom, King County, City of Seattle, and DocuSign.
Provided hands on training, development and employee counseling. Demonstrated Case Management, HIPPA compliance and continuous process improvement and group facilitation techniques.
Regus, LLC.
Smith Tower, Seattle WA July 2013-February 2014
Grassroots Marketing Coordinator/Executive Assistant.
40 hours per week, $17.50 per hour
Created grassroots marketing plan for the opening of new location in Smith Tower, 2014.
Maintained productivity of office and supervised team.
Conducted research, compiled data and prepared papers for consideration and presentation by executives, committees, and boards.
Led group learning sessions and provided employee reviews
Provided executive administrative support for up to 25 individual offices.
Maintained scheduling, rescheduling and coordinating appointments and meetings.
Columbia Hospitality, INC.
Escala Condominiums, Pier 121, World Trade Center, Seattle WA November 2012- July 2013
Executive Assistant
40 hours per week, $17.00 per hour
Provided outstanding services to homeowners, visitors and guests at world-class condominium properties, distinctive venues, and award-winning hotels.
Managed reservations, guest mail, and safety of all residents. Maintained position as Night Auditor for Escala Condominiums.
Used automated computer systems and software to compose correspondence in final form.
Clipper Navigation, INC.
Pier 69, Seattle WA January 2012- December 2012
Travel Agent, Seasonal Position
Created individualized itineraries and travel arrangements for travelers all over the world.
Determined destinations, modes of transportations, travel dates, financial obligations, and accommodations required.
Provided customers with tickets, hotel reservations, safety information, local customs information’s, and foreign country regulations and required documents.
Recorded and maintained information on clients, vendors and travel packages.
Collected payments for transportation and accommodations from customers.
Planned, described and arranged itinerary tour packages and promotional travel incentives offered by a number of carriers in the U.S. and Canada.
Trabant Chai Lounge
French Confection Corps
Lyon’s Den, LLC January 2010-August 2013
Barista, Cashier, Sandwich Artist
A Cup Above, August 2016- February 2017
Higher Grounds, April 2017- Present
Up to 60 hours per week, up to $20.00 per hour
Provided customers with product details, coffee blends and preparation descriptions.
Created handcrafted beverages and flawless customer interaction.
Espresso Certifications:
Café Appassionato, Espresso Extraction & Latte Art 2015
Trabant Coffee & Chai Cupping & Espresso Extraction Certification 2012
Latte Art Competition Winner, Trabant Coffee & Chai 2011
Professional Affiliations and Awards:
International Association of Workforce Professionals
Workforce Professional Development Program
-History of Workforce Development
-Unemployment Insurance
-Labor Market Information
-Business and Job Seeker
National Association of Professional Women
Member, Transition Council of Clallam County
-WorkSource Representative for Traveling Road Show
Certified Lean Six Sigma Green Belt
Advanced Facilitation Skills/Leadership Development
Crucial Conversations
United States Department of Labor, Certificate of Training
A Day in the Life of JVSG Staff in an American Job Center & NVTI USERRA 101 & 102
Contact this candidate