Paula Benson
***********@*******.***
Human Resources
Benefit Administration Employee Relations Office Management
Enthusiastic and goal-oriented professional with significant years of experience in planning, developing, implementing and evaluating personnel as well as strategic planning including policies, programs and procedures to address organization's human resource requirements. Extensive background in: management, HRIS systems, HR policies development, payroll and legal compliance, recruitment and retention. Focused on values, corporate objectives, and strategic planning to directly impact the success, growth and profits of the business. Able to handle multiple projects and meet deadlines under pressure.
Areas Of Expertise
Benefits and Payroll
Training and Development
Employee Relations
HRIS Systems
Policy Design and Administration
Project Management
Recruiting, Interviewing, Hiring
Operations Management
Workers Compensation
Professional Experience
AON, Houston, TX 09/2019 –Present
On Call Field Benefits Enrollment Counselor
Travel to AON’s various client locations to assist employees with understanding and making their benefit elections.
Quickly and continually learn each client’s unique benefits and then educate employees and help them to enroll.
SOUTHWEST PRECISION PRINTERS, LP, Houston, TX 11/2007 –12/2018
Human Resources Manager
Responsible for updating and setting up policies and procedures
Set up and administer the company’s benefit plans to include health, dental, supplemental insurance, 401K and life insurance plans
Oversee all Human Resource processes including:
oRecruiting
oNew employee orientation
oDeveloping job descriptions
oWorkers’ compensation claims
oTermination/COBRA Administration
Set up and maintained company HRIS and payroll systems including ADP workforce now and Paychex
Record accurate time for payroll processing as well as, correct time and material job costing errors
Provided necessary leadership to strengthen capabilities of the Human Resource function which greatly increased acceptance and visibility of the function amongst various levels of employees
Educated managers on a variety of human resource practices, including: Employment laws, interviewing and proper documentation, as well as, disciplinary action and terminations
Set up training for managers/employees while coaching and supporting managers with employee issues
CENVEO, Houston, TX 5/1999 – 8/2006
Human Resources Manager
Responsible for implementing and overseeing corporate policies/procedures
Introduce and administer the company’s health, dental/vision insurance and benefits package
Responsible for the company’s payroll for approximately 165 employees and related month end journal entries and general ledger reconciliations
Assist department managers with recruiting and interviewing applicants
Responsible for the effective hiring of employees; processing background checks and drug/alcohol testing; new employee orientation; termination and COBRA Administration
Developed and maintained job descriptions for all positions
Handled all employee related corporate projects as well as, coordinated special events
Managed the company’s Affirmative Action and Annual Performance Review program
Investigated and mediated employee grievances as well as, provided support and guidance
Hold safety meetings and handle workers compensation claims
Oversee Accounting department in absence of Controller
RON OBENHAUS & ASSOCIATES, INC., Houston, TX 7/1998 – 5/1999
Office Manager (Part-time)
Responsible for all aspects of the company’s accounting records, which include A/R, A/P, P/R, G/L, Income Statement and Cash Flow Statement.
Responsible for the payroll and government reporting for the company’s office employees and outsourced employees.
Set up and administered the company’s health insurance and 401K plans.
Assisted in researching candidates and companies for job placements.
INTERNATIONAL PRINTING & PUBLISHING, LP, Houston, TX 4/1992 – 3/1998
Office Manager
Administered the company’s health insurance, dental insurance, long term disability, 401K, and cafeteria plans.
Responsible for the company’s payroll for approximately 120 employees and the government reporting.
Handled all workers’ compensation claims.
Responsible for the Accounts Receivable billing and collecting functions.
Supervised the A/P clerk and Receptionist positions.
Responsible for overseeing the accounting network and covalent computer system.
education
Houston Community College 2 years toward BA in Accounting/Management
Rice University Certificate - Society of Human Resources Management Learning System
Currently studying for the SPHR exam
Professional Memberships
Society of Human Resource Management (SHRM)
H R Houston
Printing Industries of America (PIA)
Houston Association of Realtors (HAR)