Hotel Managers/Superviser

Computer literacy

MS Office; Word, Excel, PowerPoint, Publisher,

Outlook, Videomaker,

Web: Google analytics, WordPress, OBA, OTA, Gmail, Google Chrome

Skype and zoom

Software; Nights bridge, Alchemy, Cuisine POS, Vend POS

Social media; Facebook, LinkedIn, Instagram, YouTube, Twitter

My experience as a professional in guesthouse and lodge manager including hotel consultant with retail and sales background culminating in a very successful and effective Partner in the hospitality, leisure, food industry, and FMCG industry spanning a career of over 20 years, both locally and internationally.

By skillfully and holistically introducing of turnaround strategies within my hospitality management career, with excellent problem-solving abilities and implementations to improve guest relations, training, and improved revenue channels, has proven to be very effective within the leisure industry, as a general manager and manager with supply chain experience in Rural Environments, promoting sustainable community upliftment projects, Eco-friendliness and cost-effectiveness with effective budget controls and a regenerative revenue income, incorporating the Triple Bottom Line: People, Planet, Profit.

Experience

RESUME

PETRUS. R. VAN DER WESTHUIZEN

Education and skills development

Matriculated; Lichtenburg high – 1990 (national colors in chess)

First Aid level- 4 and instructor course and WHO certification

Firefighting – Basic & SANDF Military training

Diploma course in hotel management

Diploma course in global supply chain management

Certificate - Retail management and merchandising

Certificate - Foodservice and hygiene

Certificate – tourism studies

South African tourism – Certified as SA Specialist

Digital certifications –digital marketing and google analytics

Pemba Warf and Guesthouse And Hotel consultant

Position; General manager 2017 – 2019

A multiple managerial position in a group of companies and owners of guesthouse, lodge, hotel and retail properties in Mozambique

Duties and Responsibilities include but was not limited to the following

Accommodation

*) Management of the reservations desk, FOH and back office Operations with

attention to detail while focusing on guest relations and guest expectations

*) Regular financial and budget reports directly to the owners

*) Marketing of the establishment and community development projects

*) Food and beverage management with staff training and assessments

*) Menu planning, Product Coting, stock control, procurement and

administrative duties

*) Concierge duties Assisting the guests with travel and tourism information

*) General health and safety inspections, HR duties and property maintenance

*) Complying with all local certifications and inspections

*) overseeing food preparations, food safety and banqueting functions

Retail department

*) Operations management of supply chain management and FMCG

and retail Manager and general food manager duties.

*) ordering and procurement of fruit and vegetables and consumer goods with

receiving and dispatching duties as well as general hardware and equipment

*) warehousing duties, Foodservice, hygiene and health, and safety officer

Financial management reports of debtors and creditors

*) biweekly orders and supply chain management with imports from south Africa

retail displays, merchandising and client interactions

*) managing of multiple large orders and deliveries for liquid natural gas plants

and five-star hotels in northern Mozambique

*) supply chain management and managing, delivery coordination’s of orders

of rural and island establishments in northern Mozambique

*) product marketing and sales

Hotel consultant

*) Rebranding and marketing of the hotel establishment and setting up of a

Fruit and vegetable retail store.

*) Improving the hotel’s restaurant, food services and common areas for better

*) improving workflow and guest experience with an international food menu

with cost-saving techniques and practical applications

*) Marketing the hotel to a wider international audience

Reason for leaving:

Due to the increased fees of my self-paid work permit I could no longer extend my work and residence visa in Mozambique and returned back to South Africa

Employment history

Extract of previous employments history

Gig Tyd restaurant - position manager from 2011 – 2018

Restaurant manager, food and beverage management, entertainment manager and financial management

The company closed down

Condor guesthouse (4star) from 1998-2011

Position - General manager – front of house, guest relations, debtors and creditors, facilities manager and administration

The guest house was sold

Please note; Please contact me should you need a full and detailed description of the above employment extracts

Nghunghwa lodge - Bilene

F & B and relieve manager 2016 to 2017

Duties and Responsibilities include but was not limited to the following

Menu costing, procurement and stock control

Restaurant manager and client liaison

Budgeting and financial control with stock control duties

Management of Functions and banqueting and special events

Implementing Community upliftment and development projects

First aider and health and safety officer

Relieve manager duties included FOH assistant, guest relations, duty manager and housekeeping overseer and concierge duties

Reason for leaving:

I was ready for more challenging career opportunity in the hospitality industry of the Mozambique tourism market

Pam Golding international - Mozambique branch

For an additional income I joined The PGP Mozambique Branch that is a division of the same group of companies as a second income stream.

National Leisure and agricultural consultant 2018 to 2019

Reason for leaving:

Due to the increased fees of my self-paid work permit I could no longer extend my work and residence visa in Mozambique returned back to South Africa

I am humbled and proud to have increased the monthly income of the properties in Pemba dramatically during my employment time frame with the company and with recurring income, and have established the company as a prominent market leader in import, supply, distribution and ship Shandling in Pemba especially with the boom in liquid natural gas in the area for the foreseeing future

The great honor was tasked on to me to wright an extensive report and E -paper to the CEO of Pam Golding international Dr Andrew Golding in regards to the market and property trends in the leisure industry of Mozambique and the new developments that are structuring the future of tourism and eco-tourism in Mozambique tourism industry to be used within their Africa division and marketing initiatives from a tourism and property practitioners point of view

I also pride myself in increasing the property portfolio market segment of PGP Africa – Mozambique leisure and established the company a market leader in Mozambique.

During my time in Mozambique is have personally shown exponential, career and personal growth as Hospitality, retail and Operations Consultant in Lodge and resort Management, Real estate consultant in Rural Environments, community upliftment projects promoting Eco friendly tourism and cost effectiveness, Specializing turn around strategies for sustainable and regenerative tourism development with a holistic approach and incorporating all three aspects of the Triple Bottom Line: People, Planet, Profit.

Career achievements

Contact this candidate