Quality Manager

Quality Systems Manager

Manager of quality objectives and laboratory testing, with proficiencies in technical training, sales & customer service; expertly able to organize information, people and projects in a systematic way. Someone with strong problem-solving skills, creating workability to clarify the nature of problems, evaluate alternatives, propose viable long-term solutions and implement plans; committed to roles in overseeing, maintaining and improving the function of Quality Systems, ultimately ensuring the department and company runs smoothly.

Q.C. Chemist & Quality Assurance Manager

CarrollCLEAN, Garland, TX 2009 – present

Coordinate and manage validations by creating protocols, training team personnel on testing strategies, analyzing results and producing test summary reports.

Improving operations by leading teams in conducting true root cause analysis on out-of-specification (OOS) and non-conformance (NC) investigations; and then, implementing CAPA’s for product and process changes as necessary.

Develop and maintain tracking systems and metrics to measure improvements and as well as recognizing

deficiencies in the manufacturing processes.

Develop and deliver training programs for both new and revised SOP’s across the site.

Lead internal audits and assist in external audits of client or governmental agencies, such as the FDA. Track and monitor audit responses to completion.

Perform chemistry analysis on parameters, including percent active, for controlling the quality in the manufacturing of antibacterial and other various cleaning products, per cGMP guidelines.

Oversee the entire laboratory to ensure it is maintained in a clean, sanitized and safe state. Maintain and repair instrumentation, including oversight of operational and performance qualifications.

Work with product formulae and modify specifications as necessary.

High School Math Teacher

Dallas ISD & Advantage Academy, Dallas, TX 2008 – 2009

Taught and motivated students to maximize academic performance in Algebra I/II and Geometry.

Planned and implemented lesson plans throughout academic year; and, measured performance. Classroom rules were created and enforced to ensure appropriate behavior.

Led tutoring classes for students to meet benchmarks of state-wide testing.

Sales Representative / Research Assistant

Chemical Information Services, Dallas, TX 2006 – 2008

Managed sales with: prospecting, presenting and negotiating agency and brand accounts. Presented clients with cost estimates, promotional plans, and recommended appropriate media formatting.

Researched chemical companies on their products and target market in order to promote products in the Directory of World Chemical Producers.

Chemist

Air Liquide Electronics Corporation, Dallas, TX 2003 – 2006

•Worked in various laboratories simultaneously, including ion chromatography, gas chromatography, wet chemistry utilizing auto-titrators and bacteria testing on water samples using Chemunex systems in performing full analysis on finished, in-process or raw materials.

•Responsible for the site’s Chemical Hygiene Plan.

•Served as corporate liaison in New York, coordinating with Philips Semi-Conductor on opening and set up of a new chemical testing laboratory to be ready for use.

Compounder

Alcon Laboratories, Fort Worth, TX 2001 – 2003

•Prepared batches of eye-care products and other medicines from raw materials per SOP’s and cGMP’s, using MBR’s (master batch records). Documented activities in MBR’s, checklists, and all other necessary compounding documents.

•Collaborated with project leads to ensure manufacturing timelines are met.

•Set up and performed CIP (clean in place) and SIP (steam in place) on equipment, using steaming and sanitizing processes. Performed bulk mixing, bulk sterilization, sterile transfers and filter integrity tests.

Chemist, Senior Lab Technician & Lab Manager

Safety-Kleen Corporation, Denton, TX 1995 – 2001

•Interim Lab Manager while at Hazardous Waste Recycling facility in California.

•Lead the lab operations function to ensure that equipment and instruments used are functional and available.

•Maintained laboratory supplies inventory by determining inventory levels needed, anticipating supply needs, placing and expediting orders and verifying receipt of supplies.

•Performed wet chemistry and gas chromatography testing on hazardous waste.

Education

Bachelor of Science – Chemistry, Minor in Mathematics

Angelo State University, San Angelo, TX.

Leadership Training – Landmark Education

Intensive six-month customer service excellence oriented leadership training program

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