XENA ZINEB BENJELLOUN AMINI

720-***-****

adig3c@r.postjobfree.com

OBJECTIVE:

To pursue a career that utilizes my past experience in sales and customer service. My goal is to work for a company that provides an opportunity for advancement that allows me to implement my proficient skills in sales and customer satisfaction. My position as the number 1 sales representative and my closing ratio of 90% shows my commitment and dedication to my employer and my job.

SUMMARY:

Trilingual language skills and offering a strong working knowledge of retail sales, cash handling,

great customer service, security, office work, payroll, inventory, ordering, shipping/receiving, warehousing, management, and more.

EDUCATION:

Taha Hossin High School, Casablanca, Morocco: Degree: High School Diploma.

Community College of Denver, Denver, CO: Major: Business Management, 2 years.

WORK HISTORY:

July 2010 to Feb 2015: Wells fargo bank

-Position: From Personal Banker To Service Manager 1 than 2 and Store manager.

-Store Manager and Service Manager in one positioning the store team for success:

Assisting with hiring, training, coaching, providing feedback to the sales team to ensure consistent team performance and excellent customer satisfaction. Developing a highly engaged service team. Fill in for the Store Manager role when it is necessary. In addition to individual cash handling assisting with effective scheduling, managing the Teller line, lobby management and delegating essential tasks to ensure operational integrity while creating a positive customer experience.

-Position: Personal Banker

-Financial services; processes all new account transactions, cross-selling the Bank’s products and services, open or close all account types personal and business, discussing and accepting credit applications, personal loan, auto loan, mortgage ….

-knowledgeable in the areas of teller; vault, safe deposit, night drop, dual control, approving transactions and fee waiver……

Oct 2007 to June 2010: Zales Jewelers Cherry Creek

- Position: Assistant Manager and the Lead sales associate

- Number one in sales, credit apps, and extended warranties in region.

- In Manager in Training program and does all the office work from zales.

Aug 2005 to Sept 2007: Gordon's Jewelers-ZALE Corporation..

-Position: From Retail Sales Specialist to Assistant Manager.

-Responsibilities: Retail Sales, handle cash, apply great customer service, Security,

Office work: Payroll, orders/shipping/receiving, stocking, inventory, Manage administrative tasks,

3 salespersons; Schedules; workload...

Volunteer for any Challenges and new Projects.

March 2003 to July 2005: Airport Concessions Inc,.

-Position: From Retail Sales Cashier to Warehouse Manager.

-Responsibilities: Retail Sales, handle Cash, apply great customer service, Security, Place orders, shipping and receiving,

stocking, inventory, Manage 2 employees, schedule, workload, Provide support and problem resolution to

team members and customers;

Manage administrative tasks

Volunteer for any Challenges and New Projects.

June 2000 to Sep 2002: Bank Commercial du Maroc.

-Position: From Teller, Tellers Supervisor To Personal Banker Manager.

-Responsibilities: handle cash, Provide great Customer service, support and problem resolution to employees and customers;

security, manage tellers, schedule, workload

Volunteer for any Challenges and New Projects

Setting goals and make sure that they are being reach.

COMPUTER HIGHLIGHTS

Microsoft Windows 7, XP

Microsoft Office,

Microsoft Internet Explorer, Google, Firefox…

Zent Program

SPECIAL SKILLS:

Excellent interpersonal skills

Flexible, Reliable, Adaptable to any environment.

Excellent logical and analytical skills.

Organized detail-oriented individual.

Love Challenges and new Projects

Very independent and team oriented.

Real people-person, Fast learner.

Ability to juggle several tasks in once.

Willing to work long hours to meet deadlines.

Willing to travel.

Commitment to team goal.

REFERENCES AVAILABLE ON REQUEST

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