Manager Sales
Resume:
Yader Moreno
Office / Operations / Sales Manager
Miami, Florida 33134
***********.**@*****.***
SUMMARY AND OBJECTIVE
I am an enthusiastic office, operations, and sales manager with a solid background in retail sales and stores management, capable of working in a fast-paced environment while maintaining excellent customer service. Seeking a position with a company that can enable me to use my qualifications and skills with effective combination of balancing multiple priorities and innovative strategies to continually meet and exceed company objectives.
HIGHLIGHTS AND SKILLS
Word, Windows, Gers Point of Sales Systems, Internet and E-Marketing. Reliable, Dependable, Loyal, Self-Directed, multitasked and Highly Organized. Fast Learner, Works Well Under Pressure, strategic partner to build, grow profitable relationships with key accounts. Sets aggressive goals and high standards. Always keeps the end in sight and extra effort to meet deadlines. Fluent in English and Spanish. Delivers messages in a clear, compelling and concise manner. WORK EXPERIENCE
Assistant Store Manager/ Operations Manager/ Interim Manager Pier1 Imports, Doral, Florida
May 2017 - Currently Working
Associates development with tailor training and coaching, to increase productivity to drive company results. Support of payroll budget and schedulling. In charge of store transitions, displays, and events to maximize sales through visual enhacements and merchandising to maximize space to increase dollar per sq foot to meet daily/monthly goals. Orders tracker optimization, control expenditure and make cost conscious decisions. Keeping track of inventory by cycle counts, shipping and recieveing and managing truck delivery schedules. Banking, deposits, charge of safe…and help with overall store maintenance. Senior Department Manager
Sam Ash Music Store, Dolphin Mall, Miami, Florida
Dec 2003 – May 2017
Establish and maintain proper high traffic displays, resulting in increased sales. Maintained an up to date department organizational chart. Authorized payment of invoices and return merchandise. Opened and closed the store, which included counting cash drawers and cash pick up. Held master keys to various restricted areas of the store. Office and operational duties such as making copies, sending faxes and e-mails, and handling all incoming and outgoing correspondence to customers. Organized files, faxed reports, and scanned high volume documents on a timely matter. Verified and calendared deadlines for responding to various inquiries. Attended seminars for various trainings and responsible for for incorporating same on personnel.
Regional Manager
Southside Investments, Miami, Florida
Apr 2000 – Nov 2003
Offered exceptional customer service to differentiate and promote the company brand for Four different store locations with a staff of thirty employees. Built and maintained effective relationships with peers and upper management. Processed shipments, responsible for inventory, stock, orders and merchandising. Answered incoming telephone calls with professional and knowledgeable responses, and maintained up to date knowledge of customer buying habits.
Manager
Sunshine Equities, Miami, Florida
Jun 1996 – Apr 2000
Multi-site management of three stores. Merchandising programs. Banking, budget, and payroll administration. Stocked and restocked inventory when shipments were received. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Opened new store locations and assisted in recruiting and training new staff. EDUCATION
High School Diploma
Killian Senior High School, Kendall, Florida
1989 – 1993
Physical Therapy
Florida College of Health, Miami, Florida
1999 – 2000
AWARDS AND ACCOMPLISHMENTS
Promoted to Department Manager after 4 months in the Sales Associate Position. Promoted to Senior Department Manager after a year in the Department Manager Position. Awarded "Top Sales Department of the Year" in 2012, 2013, 2014, and 2015. REFERENCES
**References furnished upon request**
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