LEYA LYNETTE ROBINSON

P.O Box F- *****

Freeport, Grand Bahama

Bahamas

Telephone Contact: 242-***-****

Email Address: adifzr@r.postjobfree.com

Objective

Seeking a position where I can utilize my skills and perform at high levels to achieve the company's goals. Reliable, hard-working, and focused on providing an outstanding level of customer service Knowledge, Skills & Abilities

•Customer Service: Track record of working in professional, courteous and cooperative manner

•Dependability: Demonstrated ability to work on time and adhere to work schedule

•Endurance: Committed to sticking with the task until it is completed.

•Ethics: Extremely capable of adhering to the policies and rules set forth by the company Professional Experience

Taino Beach Resort & Clubs Freeport, Grand Bahama

Reservations & Customer Service Agent July 2007 - Present Job Duties

-Create Reservations - Includes accepting& making outgoing calls to reserve reservations

-Email Corresponding

-Collecting Delinquent & Outstanding fees owed on Members Mortgage & Maintenance Fees

-Mail out Welcome Cards & Packages to New Members

-Weekly Notation on Owners Inbound Account to Charge Levy to better assist the Front Desk

-Check Posted AR Report & Credit Cards for the Entire Owner Service Dept. Island Seas Resort

Administrative Assistant, Switchboard Operator, Courier, Cashier Freeport, Grand Bahama February 2004 – July 2007

Educational Information

Grand Bahama Catholic High School Diploma 2001

Administrative Assistant –Penn Foster Diploma

Certificates

Bahamas Junior Certificate (BJC’s)

Bahamas General Certificate of Secondary Education (BGCSE’s) Pitman Word Processing Techniques – Essential & Intermediate Customer Service Training Seminar- Essential

Hospitality & Tourism Certificate - Florida Atlantic University References

Available Upon Request