Office Assistant Administrative

Lydia Ortiz

*** ********* ***, *******, ** ***** * 407-***-**** * *********@*****.***

PROFESSIONAL SUMMARY

Accomplished and energetic Administrative Assistant with a solid history of achievement as a motivated leader with strong organizational and prioritization abilities. Areas of expertise include excellent communication, time management and customer service skills.

SKILLS

Administration

Bilingual

Customer and Personal Service

Communication Skills

Critical Thinking

Time Management

Clerical

Strong Work Ethic

WORK HISTORY

Sales Floor - Jul 2012 to Present

Disney Store - Florida Mall

Answer customers questions about merchandise and advise customers on merchandise selection.

Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.

Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.

Accounts Receivable - Sep 2018 to Present

Living Word Academy

Pull daily, weekly and monthly finance detailed reports from various financial websites, including Ecommerce, Cornerstone and Clover.

Post all payments or monies received, whether received in Cash, Credit Card or Check format. Ready money received for bank deposits.

Call all past due accounts and set up appropriate payment plans or take payments over the phone.

Our past due accounts have minimized greatly since I have been in this position.

Preschool Teacher - Aug 2010 to May 2019

Living Word Academy

Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips.

Establish clear objectives for all lessons, units, and projects, and communicate those objectives to children.

Meet with parents and guardians to discuss their children's progress and needs, determine their priorities for their children, and suggest ways that they can promote learning and development.

Office Assistant/Teacher Assistant – September 2003 to Present

Living Word Academy

Organize Field Trips, inform teachers, collect monies, direct everyone once at location, reconcile and turn in all information.

Answer telephones and provide appropriate information, as well as greet visitors and handle their inquiries or direct them to the appropriate persons according to their needs.

Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.

Assist teachers, all grades, with students, lessons plans, organizing for following week or semester, parent or administration communication.

EDUCATION

Associate in Art: Early Childhood Education, 2012

Valencia College

LANGUAGES

Bilingual: Fluent in English and Spanish

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