Sarah Frankline Don

*** ** **** ******, *****, Qc

adifvz@r.postjobfree.com; 514-***-****

Languages

Written: English and French

Spoken: English and French

Academic Experience

Post-Secondary Education

DEC in Health Science, Domain: Biology 2013-2016

College Montmorency, Laval, Canada

Certificate in Art and Sciences 2016-2017

Concordia University, Montreal, Canada

Bachelor of Science, Major in Health Kinesiology and Applied Physiology

(Formerly known as Exercise Science) 2018-2020

Concordia University, Montreal, Canada

Additional Academic Experience

Internship with Kinesiologists January -April 2020

Cummings Jewish Center, Montreal, Canada

Roles and responsibilities:

oObserve and participate in sampling of group exercise programs.

oAssist in the supervision of the participants.

oHelp design and upgrade individualized exercise programs.

Non-Academic Experience

Paid Work Experience

Cashier 2013-2017

IGA, Laval, Canada

Roles and responsibilities:

oScan items and charge customers.

oCount and balance cash register.

oFacing and replenish the various stands.

Cafeteria Attendant Summer 2016

Radio Canada, Montreal, Canada

Roles and responsibilities:

oScan items and charge customers.

oCount and balance cash register.

oFacing and replenish the various stands.

oBrew coffee.

Flight Attendant 2017- March 2020

Air Canada, Montreal, Canada

Roles and responsibilities:

oAssure all the safety equipment are functional.

oGive security briefings to people seated at emergency exits.

oProvide assistance to special attention passengers .(people travelling with infants, people with impaired vison/hearing/mobility)

oMonitor the flight deck and the flight deck crew.

oAdhere to Transport Canada security regulations.

oProvide care/first aid to sick passengers.

oServe food and beverages to passengers.

Laboratory Technician Assistant

Héma-Québec, Montréal, Canada May 2020- Until this day

Roles and responsibilities:

oTransform blood components through technics such as filtration, centrifugation .

oDivide physically the plasma, the leucocytes and the plaquettes from the blood.

oDivide electronically the blood components using the adequate software.

Administrative Agent

Immigration Cabinet Hercules, Montréal Canada casual since summer 2019

oEmit temporary work permit

oAnswer incoming customer calls

Volunteer and Community Experience

Volunteer 2019- 2020

Jewish Rehabilitation Hospital, Laval, Canada

Roles and responsibilities:

oBring patients with limited mobility to physical/occupational therapy appointments.

oDistribute newspapers to the patients/residents

oEntertain the patients through games and activities such as cards, knitting, etc.

Additional Training

Disney’s Approach to Quality Service

Disney’s Institute, Orlando, Florida 2017

Objectives of the training:

Assess and improve your organization's commitment to quality service

Differentiate and elevate your service to become a provider of choice

Design standards for quality service and create a consistent service experience

Gauge the needs, wants, stereotypes and emotions of your customers at an individual level

Understand the processes necessary to develop a culture that consistently delivers exceptional service

Recover effectively from a service failure and turn it into an opportunity to strengthen customer relations

Hobbies and Interests

Music

Reading

Exercise

Sports

Traveling

Contact this candidate