SENTHILRAJA S
*********.**@*****.*** / C: +919*********, 990-***-****, Bengaluru, KA
SUMMARY
Around 12 years extensive work experience in Microsoft Windows Environment and skilled in Microsoft and various technologies. Possess an in-depth understanding of emerging technologies and a fast learner of unfamiliar systems and software's
SKILLS
Windows Server Administration: Active Directory Services, Group Policy Management, DNS, DHCP and WINS
Virtualization: Hyper V, SCVMM, vSphere 4/5,6 (ESX4/5), VCenter, VMware, Xen desktop and Server
Cloud: AWS, Azure, Google Cloud platform, Open Stack
Storage: Nimble, Natapp, Unity
Backup tools: EMC Avamar backup, Data domain, Legato, Networker, HP Data proctor
Physical hardware: HP ProLiant DL380, HP ML570, IBM x86 Servers, Dell PowerEdge M805
Operating Systems: Windows Server 2003, Windows 2008, 2008R2, Windows 2012, 2012R2, 2016
Antivirus: McAfee, Norton Utilities, McAfee, Symantec Ghost
Script tools: PowerShell, CLI commands
Monitoring tools: Whatsup gold, SolarWinds, Zabbix, Datadog
Other software's: MS Office 2007, MS Office 2003/XP/2010/11/13, PC Anywhere, Email (Microsoft Exchange) and others
Extensive training experience
Successful project and technical team leader
PROFESSINONAL EXPERIENCE
Senior Server Storage Operations Analyst (SME), Zebra Technologies - Bangalore, Karnataka 07/2017 - Current
As part of L3 Windows Team, providing the L3 support to the clients.
Handling issues and escalations from level 1 and level 2 team.
Set up the new project for public cloud services such as Azure, AWS, GCP.
Managing and providing the support for cloud services such as AWS VPC, Security, Networking, AMI, CloudFront, RDS, EBS, tagging, Code Pipeline.
Deploy and manage the ESXi hosts and VMware Horizon View.
Using service now to track down all the tickets and resolve the issues.
Work on various technologies and resolve the issues such as Windows, AD, VMware, Avamar, Unity, Data domain, Nasuni storage, Office 365 etc.
Implement and configure the Data domain and Avamar.
Involve the DR activity and provide the solutions and recommendations.
Hands on experience in PowerShell and CLI commands.
Familiar and knowledgeable on PaaS, SaaS platforms and Open Shift, Cloud broker, Docker, Kubernetes.
Technology Consultant III / DXC Technology, HPE - Bangalore, Karnataka 05/2016 - 07/2017
Supporting 6 locations Datacenter servers, around 150+ ESXi servers which are running 1000+ Virtual Machines.
As a project lead and set up a meeting with customers and gather the requirements and setup new project end to end.
Providing the Azure and Aws support for global customers.
Selecting appropriate Cloud services to design and deploy an application based on given requirements.
Optimize the AWS resources and work on resource tagging to allocate costs.
Monitoring the billing and develop the cost optimization strategies for AWS and managing the Azure environment.
Co-oriented various technology teams in onshore and offshore and implemented the technologies and services to end customers such as ESX, vCenter, HA Cluster, center update Manager, Hyper V, etc.
Resolving customer tickets and queries using the HP insight tool.
Troubleshooting server, AD, DNS, trust relationship, Cluster issues.
Configuring and handle the monthly patching through HSPA tool.
Lead the India team and managed 4 members.
Senior IT Operation Analyst / Accenture - Bangalore, Karnataka 05/2011 - 05/2016
Responsible and managing 1000 + different version of windows servers.
Install and deploy Active directory, DNS, DHCP and Hyper V and all System Center Suits 2012 R2.
Lead the team over 15 members and responsible for people management.
Pushing the windows security patches using WSUS, SCCM.
Install and configure the SCOM, EMC Avamar backup, EMC legato.
Handling all the technical issues using ITSM, BMC Remedy tool and resolve ITIL and SRM tickets.
Worked on P2V projects using a VMware VCenter converter.
Monitor the UCS alerts and installing new virtual machines via KVM console, upgrade service profile.
Manage the physical servers through DRAC, HP ILO remote consoles.
Monitoring the servers via SCOM, Xymon tool, WUG.
Troubleshooting the windows issues using Windows Diagnostic tool.
Implement the VMware ESX 5.0/5.1 and Hyper and Automating Infra with VMware HA, DRS.
L2 Server Support Engineer / IOPEX Technologies, Mphasis - Bangalore, Karnataka 11/2009 - 05/2011
Managing data center production servers.
Troubleshooting all the windows server issues such as Active Directory profile, Group policy, Security group and share access.
Configuring the DNS, DHCP servers.
Patching the servers through WSUS, SCOM MBSA.
Monitoring the SCOM and McAfee EPO Server alerts.
Implement and Configure the Hyper V 2008 R2, SCOM.
Resolving major server related issues coordinated with the Microsoft support team.
Install and configure the Red hat Linux.
Worked in ITSM JIRA tool and resolve all the ITIL tickets and implemented the change.
Handling Technology Privilege Access, FTP and other related ITIL tickets.
Logged the case with a vendor if any hardware issues arise (HP, Dell, IBM) and worked with them.
Providing on call support to on-site customers.
Major Project: Major Assignment Implementation of new domain sets up in Mphasis (Virtualization) Participating
and playing a key role in implementing the new domain set up in Virtualization Environment, which is a critical
Project of setting up the AD, DNS, DHCP Servers DC's etc. By using The Hyper-V technology (Windows
2003/2008 concepts) in Sri Lanka, Shanghai and Poland locations.
Facility Management Engineer / Fidelity Information Services - Bangalore, Karnataka 03/2009 - 10/2009
Deployed the domain controller.
Troubleshooting the Server and hardware, desktop related issues.
Install the Virtual Server and VMware workstation.
Managing the Pointsec Encrypt Application tool, Blue coat severs, McAfee Antivirus.
Monitoring the alerts triggered by the server and resolve the issues.
Managing the Video Conference equipment's from different locations.
Diagnose and resolve end user problems and VPN, printers' issues.
System Administrator / Crux Fusion, Inc - Bangalore, Karnataka 12/2007 - 10/2008
Supporting Windows server 2003, AD, DNS issues.
Set up the domain user account, and assist password reset.
Managing the ISA Server 2004.
Backup and restore the data using NT Backup utility.
Install and manage the MS SQL 2005 Server.
Providing all the technical support issues to client places.
Resolving the desktop and printer, network issues.
Configuring the MS Outlooks and Windows Live mail to the customers.
Install and upgrade various hardware components.
Managing the WiFi routers.
EDUCATION AND TRAINING
Bachelor of Arts (Economics)
Periyar University - Salem, Tamil Nadu 2004
Master of Business Administration: Systems
University of Madras - Chennai, Tamil Nadu 2007
HOBBIES
Browsing, Watching Movies, Cricket, listening to Music
CERFITICATIONS
Google Cloud Platform Fundamentals: Core Infrastructure/ Cloud Architecture by Google Cloud on Coursera
AWS Certified Solutions Architect - Associate
VCP5-DCV VMware Certified Professional 5 - Data Center Virtualization
EMCISA Information Storage Management
ITIL (Information Technology Infrastructure Library) Foundation Ver. 3
70-410, 70-411 Microsoft Windows Server 2012
MCSA Windows Server 2003
Hardware and Networking Course (A+/N+)
PERSONAL INFORMATION
Birthday: June 17, 1983
Gender: Male
Marital Status: Married
Nationality: Indian
Passport: Yes
Visa: (B1/B2) US Business visa
Address: #4/1, 1st Cross, Artillery Road
Gowathapuram
Halasuru
Bangalore 560008
LANGUAGES
English
Tamil
Kannada