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Employee Relations Manager

Location:
Houston, TX
Posted:
December 07, 2020

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Resume:

Jesse Carter PHR, PRC, OCM

832-***-****

adifrx@r.postjobfree.com

https://www.linkedin.com/in/j-c-591821111/

Staffing Solutions Executive

Passionate, Driven Global Staffing Executive who is a servant leader with experience with full cycle recruiting across various verticals and has led several high-volume staffing agendas for fortune 100 to 1000 companies.

Committed and Energetic Leader who drives strategic planning and development of people development through empowerment and self-sustained results.

Conscientious Professional with the integrity to drive a successful business to drive profit and who has expertise in building and maintaining multi-million-dollar budgets and delivering results, executing plans, and programming with high ROI while remaining honest, trustworthy, and loyal. Passionate about developing high-performing, revenue-generating teams by leveraging personal strengths to transform

“average performers” into high-potential leaders.

• Team Leadership – Spearheaded strategic planning through innovative sales, strategic marketing, and empowering people for several successful iconic staffing brands. Aligned brand objectives with external and internal stakeholders with various leadership teams.

• Global Strategic Planning– Masterminded several business plans for producing top revenue producing teams

• Strengths – Developing, maintaining, and strengthening relationships on all levels. Optimizing recruiting team performance by effective KPI measuring and empowerments of teams. Creating, developing, and executing global recruiting initiatives and programs to produce sustainable revenue while being profitable. Getting stakeholder buy-in using Change Management tactics.

Thusa, Inc., Houston, TX July 2019-Present

Vice President of Staffing Operations

Building out staffing solutions model which supports 48 states across serval different industries through innovative sales approaches, closing 3M in new contracts, and empowering recruiting teams to deliver.

• Implement entire recruitment infrastructure from ground zero in collaboration with It and HRIS teams.

• Implement emergency Covid-19 business and sales strategy to help drive new business for staffing and consulting services.

• Manage headcount plans, progress to hiring goals, and all operational metrics.

• Lead experiments that drive efficiency and scale.

• Build and manage highly functional recruitment teams

• Drive high impact opportunities to deliver differentiated and joint solutions. (Team of 9 direct reports and 28 indirect reports)

• Oversee all aspect of the TA operations globally. Including process implementation, process

improvements, ATS management, and analytics.

• Partnering with HRIS and TA teams to drive process and utilization of new technologies.

Professional Strengths

• Relationship Management

• Global Leadership

• Sales

• Event Management

• Global Marketing

• Profit & Loss Management

• Staff Coaching & Training

• New Market Development

• Delivering qualified

candidates

Leadership Performance Highlights

Professional Experience

• Collaborates in an agile fashion with HR peers, hiring managers, and senior leaders to encourage and promote positive change.

• Collaborating with stakeholders to deliver unforgettable programs while strengthening brand recognition.

• Developing and implementing an integrated digital recruitment strategy that touches all aspects of the recruiting lifecycle. Including: mobile optimization, SEO, Digital and Video Interviewing, CRM, Social Recruiting, and Talen Communities.

EPMA, Houston, TX July 2017-July 2019

Director of Staffing Solutions and Human Resources Expanded staffing solutions model which increased revenue by 350%.

• Implemented and executed quarterly recruiting forecast for high level Project Managers, Developers, Consultants, Agile Coaches, Sales Manager, and Back Office Professionals.

• Managed all aspects of full-cycle recruiting including the presentation, selections, offer, negotiation, closing, and administrative components.

• Lead scalable MSP into operational success

• Implemented organizational development around staffing workflow process efficiencies.

• Managed Global Mobility hiring process for H1B, Green Card, and OPT Visas.

• Bult tools, audit processes, and ensured capabilities to meet all internal and external reporting requirements as well as data accuracy needs across all locations.

• Helped develop Marketing strategies such as SEO campaigns, Staffing Website content, Google Adword campaigns, videos, and blogs.

• Implemented several HR policies and procedures.

• Spearheaded employee development and retentions programs for 19 different clients.

• Negotiated new and existing contract rates for potential revenue ranging from 200K to 5M.

• Build and manage highly functional recruitment teams.

(Team of 5 direct reports and 17 indirect reports)

• Drive high impact opportunities to deliver differentiated and joint solutions.

North American On-Site Staffing, Nashville, TN, Chicago IL, Milwaukee, WI August 2016-July 2017 Director of Staffing Solutions and Implementation Consultant Lead new client implementations for Nissan Corp., Waste Management Corp., and United Airlines from ground zero to billing 8M.

• Implemented and managed 4 agencies (MSP) to fill 200 contingent roles for Nashville, TN, Chicago, IL, and Milwaukee, WI.

• Implemented KPI’s for monthly, quarterly, and yearly performance goals.

• Negotiated new and existing contract rates which exceeded 11M.

• Oversaw all HR rollouts of updated policies.

• Managed ongoing turnover and nutrition reports.

• Implemented and managed 2 onboarding and orientation sessions per week.

• Implemented and managed hiring processes for all three companies.

• Implemented organizational development around staffing workflow process efficiencies.

• Designed and implemented one of the largest second change offender programs. Entrance Consulting/Insource Group, Houston, TX July 2012-July 2016 Recruiting Director

Expanded staffing solutions model which increased headcount by 600%.

• Managed full cycle recruiting desk to fill high level positions in the IT, Financial, Project Management, Healthcare, and Engineering space.

• Rolled out vendor management process for international remote technical roles for Australia, Nigeria, and Brazil.

• Implemented diversity initiative program

• Built out employee evaluation standards and KPI’s to help maximize and enhance each individual contributors’ results.

• Managed daily, weekly, and monthly recruiting quotas.

• Presented forecasts and recruiting agendas to close proposals for new business prospects.

• Managed a team of 5.

• Implemented robust recruitment and sourcing strategies by working with HRIS and HR teams. Pacific Gas and Electric/Agile 1, Houston, TX July 2010-July 2012 Talent Acquisition VMS Project Manager

Implemented and Managed RPO Supplier Program

• Created and managed working metrics to measure supplier productivity

• Implemented resume scoring system to qualify candidates for 25 vendors.

• Presented all qualified candidates to perspective hiring managers across 12 verticals.

• Liaison between internal and external clients to ensure that all communications were current and accurate.

• Hosted weekly stakeholder meetings to review requisition progress for 100+ open reqs.

• Maintained and managed all candidate workflow

through Acceleration VMS.

The Industrial Company, Houston, TX September 2009-June 2010 Interim District Recruiting/HR Manager

Revised the regional recruiting structure for 9 states to help with merger with Kiewit Engineering.

• Implemented standard SOP for recruiting.

• Developed affirmative action program to meet Gov compliance demands.

• Hired, trained, and managed 5 divisional recruiters.

• Prepared monthly cost savings reports.

• Developed and rolled out functional recruiting metrics to 19 different job sites. GE Oil and Gas/Baker Hughes (YOH Consulting), Houston, TX May 2008-September 2009 Sr. Recruiting Manger (Virtual Consultant)

Implement and Manager onsite RPO.

• Created and managed working metrics to measure supplier productivity

• Implemented resume scoring system to qualify candidates for 10 vendors.

• Presented all qualified candidates to perspective hiring managers across 5 verticals.

• Liaison between internal and external clients to ensure that all communications were current and accurate.

• Hosted weekly stakeholder meetings to review requisition progress for 50+ open reqs.

• Maintained and managed all candidate workflow

through internal VMS.

Precision Drilling/Nexen Petroleum Houston, TX February 2004-April 2008 Sr. Recruiting Manger (Consultant)

Implement and Manage the recruitment process and drive employee relations for the relocation for major Canadian onshore and offshore drilling projects.

• Liaison between hiring managers and candidates

• Conducted and managed divisional job fairs in 21 different states.

• Organized domestic and international relocation

packages.

• Implemented and managed recruiting workflow policies and procedures.

• Help monthly stakeholder meetings to review results and share intel.

• Negotiated salaries and relocation packages for

executive level positions.

• Developed and managed employee conflict resolutions standards.

• through internal VMS.

Schlumberger Omnes Inc. Houston, TX June 1997-January 2004 Field Recruiter

Executed several high-volume recruiting agendas across 9 different countries.

• Sourced for 50+ open reqs pers day

• Staffed 25 business units through full cycle recruiting

• Liaison between hiring mangers and candidates

• Prepared monthly activity reports to department leads. SAP, Lawson, People Soft, Hire Pro, Hire Desk, Net Suite, Ceridian, ADP, Outlook, Taleo, Brass Rings, MS Word, Excel, Lotus Notes, Hodes, VMS Acceleration, SharePoint, Bullhorn, Fieldglass, Jobvite, Job Diva, Salesforce, Hubspot, JazzZHr,

• Played Professional Basketball overseas for Madrid Spain

• Founder of Carter Career Transitional Services (CCTS)

• Head Coach and Mentor for Team Texas Elite AAU Hight School Basketball, 365 Elite, and Spring Celtics

• Professional Human Resources Certificate (PHR)

• AIRS Certified Recruiter

• Six Sigma Black Belt (Process Management)

• Organizational Change Management (OCM)

• NCAA Coaching Certifications

Technology Proficiencies

Affiliations

Education/Certifications



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