Manager Sales
Resume:
Hector Rosales
*** ****** ****, ****, ***** *****
*.**********@*****.***
Certified Channel Manager
Career Highlights
Created a new division. Launched from the ground up; which led to successfully entering a national partnership with over 500 facilities and generating millions in new revenue.
Initiated First Partner Programs. Helped European company setup first US-based reseller partner program, first alliances, first onboarding. Created a channel program for a SaaS company in New York.
Top Sales Performer. Top salesperson finished top 10 in division with $50,000 personal consumer sales revenue each month.
EXPERIENCE
Crunch Systems, New York, NY (Remote) March 2020- Current
Crunch is a POS Add-on software, that can integrate with over 41 existing systems and is one of the ONLY that can add mobile, kiosk, and online ordering (without having to replace their existing POS) in just a few hours. Trusted by over 10,000 restaurants.
Channel Manager. Responsible for creating and managing the companies first channel program. Created channel from the ground up, recruited, and enabled new channel partners.
Achievements
Program Setup. Helped define product positioning, pricing, partner margins, marketing tools (reseller PowerPoint), recruiting emails, competitive matrix.
Partner Portal & Website. Created partner portal and all of the resources available within the portal. Sales, marketing materials, partner locator, etc.
Recruiting. Initiated the first recruiting campaigns for the company.
First Alliance. Initiated company’s first alliance program with CITIZEN.
Call Center Studio, Inc., Austin, TX (Remote) October 2019 – March 2020
The world’s first call center software built on Google. Web-based, SaaS application; low cost, fast, easy, scalable, award-winning, can be set up anywhere in the world in 10 min. Clients included eBay, FedEx, Xerox, L’Oréal, Domino’s, Deloitte, Toshiba, Pepsi, and more. Company based out of Europe.
Channel Manager. Responsible for helping to set up, refine, and manage the first US-based reseller program—was the acting country manager. Worked with new partners for onboarding, prepped with model, and coaching calls. Reported to former Sr. VP at Motorola, VP at GE. Left with excellent references when the company ran out of funding.
Achievements
Product Positioning. Helped with product positioning, setting up world-class partner program
Partner Portal & Website. Helped revise the new website with SEO, the foundation for the resellers landing page
Recruiting. Initiated the first recruiting email campaigns – a three-part process to qualify and recruit
First Direct Mail. Setup the first recruiting postcards to increase recruiting response
First Alliances. Initiated the company’s first alliance program – for mass recruiting. Google was the first alliance target
Rapid Radiology, Inc., Austin, TX (Remote/ Onsite) January 2018 - October 2019
One of the nation’s largest teleradiology SaaS companies with over 1,200 clients. Providing diagnostic reads, billing, and proprietary software for the largest healthcare companies in the market. Clients included Kindred Hospital, Schryver Medical, MMDS Mobile, and Allied Imaging.
National Call Center Manager. Managed 24 agents locally and through remote offices. Lead all aspects of recruiting, training, onboarding of new clients, payroll and scheduling, ensure overall growth for call center.
Achievements
First new company division. Launched new call center department and service for mobile x-ray companies nationwide. Created a new revenue stream for the company.
National partnership. Enabled company to enter national partnership with over 500 facilities, generating millions in new revenue.
September 2017 - January 2018 Client Manager. Managed over 300 clients nationwide with over $3 million in annual revenue. Cultivated strong relationships, demoed, and sold software and services to clients. Trained and onboarded new clients.
Achievements
Top sales performer. Lead all client managers in monthly sales. $10k/ month in service additions.
Created new policy. Developed new company policy for our Radiologist Supervisor and Operator position.
Gold’s Gym, Inc., Austin, TX March 2014 - August 2017
One of the nation’s largest corporate gym chains with over 700 locations and over $300 million in annual revenue.
Sales Manager. Managed team of 3-5 full-time sales consultants and 15-20 personal trainers. Responsible for the development of the sales team. Averaged 90-100% to budget of club’s membership EFT sales and point of sale personal training goal. $10,000 average monthly EFT goal. Promoted to sales manager after 3 months.
Achievements
Sales leader. Top salesperson finished top 10 in division with $50,000 personal consumer sales revenue each month.
Member retention. Increased club’s member retention, averaging a 90% retention rate
Multiple Awards. Obtained the highest revenue in membership sales awards for 3 different years. Highest gym point of sale for personal training percentage.
The Vitamin Shoppe, Inc., Austin, TX September 2013 - March 2014
A leading omnichannel, specialty retailer of vitamins, supplements, and nutritional products. Located throughout the country with over 700 locations.
Assistant Manager. Lead the store operations and team of 5 sales reps, ensuring the store hit daily, weekly, and monthly sales goals.
Achievements
Customer Engagement. Increased customer engagement by converting over 60% of daily traffic into reward members
Market Development. Created and implemented all community outreach and partnership programs.
EDUCATION
Texas State University, San Marcos TX Graduated 2012
Bachelor of Science. Major in Health and Fitness Management. Minor in Business Administration. 3.6 GPA.
Certification
Certified Channel Manager, Chanimal University
MISCELLANEOUS
College Basketball. National Honor Society. College scholarships—full tuition covered.
Proud Father of two beautiful daughters. Married to my high school sweetheart. Love to stay active and play basketball, following my college career in sports.
Contact this candidate