IT Project Manager

CASHAWNDA TAYLOR

P ROJECT MANAGER

P 210-***-**** E *********.******@*****.*** A

***** ****** ****,

San Antonio, TX 78254

OBJECTIVE

EDUCATION

Former IT professional seeking entry level position in Project Management career field. Possess two years of experience with IT project management through the military by managing full building IT installs and managing installation teams when implementing office relocations and removals.

Keller Graduate School

Graduate Certificate

Project Management - Present

Wayland Baptist University

B.A.S. Business Administration

Aug 2020

Air Force Community College

A.S. Information Technology

Jan 2017

KEY SKILLS

• ORGANIZED

• TIME MANAGEMENT

• ADAPTIVE

• SERVICE NOW TICKETING

• SUPERVISORY

• CUSTOMER SERVICE

TRAINING

• COMPTIA SECURITY+

• COMPTIA A+

EXPERIENCE

March 2019 – Present

[Information Manager] [IMO] [ArcSoft Consulting]

February 2016 – April 2018

[Desk Side Support] [Supervisor] [DIA]

January 2014 - February 2016

[Project Manager] [Project Manager Associate] [NSA] February 2012 – January 2014

[Regional Desk Side Support] [Supervisor] [NSA]

February 2009 – February 2012

[Client Systems Support] [Help Desk Tech] [U.S. Air Force] LEADERSHIP

MANAGEMENT

• Coordinated $3M install for networks connections, 200 computers, 200 phones and 200 desks successfully.

• Managed $200K room renovation and successfully installed 80 computers to create a training room to provide in house training.

• Supervised $1M expansion project by converting 2 spaces into 1 full space and was able to increase space for 30 more desks.

ORGANIZED

• Coordinated $95K upgrade by consolidating workspace for 20 analysts.

• Organized $100K network technology upgrade and

enhanced 3K user’s IT services.

• Planned $2K FBI cyber security upgrade and deliver IT access to 30 analysts.

TIME MANAGEMENT

• Revised work center training program implemented 300 task changes and ensured successful on the job training by streamlining the process.

• Saved $300K by completing IT survey 2 weeks ahead of time and use spare equipment to complete an install instead of buying more.

• Documented 5K systems configurations and populated database to track $2B IT equipment account.

REFERENCES

[Available upon request.]

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