Medical Assistant Manager

Devon Willis

415-***-**** *************@*****.***

OBJECTIVE

Seeking to obtain a challenging position with an active involvement in a progressive organization offering the opportunity to fully utilize my professional, leadership, organizational, and people-oriented skills within a diverse environment.

EDUCATION

BUSINESS ADMINSTRATION CERTIFICATION 2010 UC BERKELEY EXTENSION (GPA 3.0)

ASSOCIATES DEGREE, BUSINESS 2005 COLLEGE OF SAN MATEO (GPA 3.0)

MEDICAL ASSISTANT 2002 BRYMAN COLLEGE (GPA 3.0)

DIPLOMA 1999 J. EUGENE MC ATEER HIGH SCHOOL (GPA 3.0)

SKILLS & ABILITIES

Excellent organizational skills; Critical thinking Skills; Coaching skills; Presentation Skills, Problem analysis and problem-solving skills; Excellent verbal and written communication.

Expertise in Data analysis, action planning, and execution skills.

Ability to maintain the confidentiality of sensitive information; Ability to perform technical and administrative level work with minimum supervision; Ability to write and verbally provide clear, concise and accurate reports, and other documents resulting from information analysis; Ability to work well under pressure; Ability to meet project deadlines; Ability to handle multiple priorities; Ability to establish and maintain effective working relationships necessary for successful job performance.

Knowledge of applicable HR laws and terminology, including but not limited to FMLA, COBRA, PTO, employment and wage verification, wage garnishments and unemployment claims processing.

Proficient with PC, typing, 10 key and the knowledge of a variety of software packages including Microsoft Office, Outlook. Excel, Excel, Word, Works, PowerPoint, All Script, ADP, and the Internet.

VOLUNTEER ACTIVITIES

2017 – Current Project Level, Youth Mentor

EXPERIENCE

HR MANAGER ONYX VENUS GLOBAL, SOUTH SAN FRANCSCO

06/2019 – PRESENT

Comply with all internal and external HR processes/compliance requirements.

Redress and resolve employee concerns

Collaborate with business leaders for effective business priorities and organizational initiatives.

Manage all statutory employment requirements, as advised by legal counsels, compliance officers, and liaisons with the local government authorities (as applicable).

Provide effective leadership, supervision, and guidance to payroll and HR Ops team members to enable them to succeed on their job.

Provide oversight for all payroll-related processes, procedures and functions.

Continually review and analyze payroll processes, benefits and tax procedures to recommend and implement updates and changes necessary for compliance and increased efficiencies.

Support Team Members with payroll and HR operation-related questions and issues.

Ensure the processing of new hires, transfers, promotions and terminations is accurate and timely.

Communicate effectively with all departments and Team Members.

Set measurable goals for the payroll team to achieve, and ensure quality service is delivered.

CLINICAL SUPERVISOR GOLDEN GATE UROLOGY, SAN FRANCSCO

03/2001 – 6/2019

Supervision of clinic staff.

Maintained performance standards of supervised employees including performance evaluations, discipline, training and development.

Ensured adequate staffing levels through timely and effective recruitment.

Lead by example through an expertise in daily operations.

Delegation and monitoring of all office responsibilities.

Effective and timely staffing, training, and evaluating employees.

Guided employee actions by researching, developing, writing, and updating office policies, procedures, methods, and guidelines.

Acknowledged and adhered to HIPAA policies, procedures and regulations to assure patient confidentiality.

Updated job knowledge by participating in educational opportunities; reading professional publications and appropriate e-mail updates.

Worked with other supervisors and manager to facilitate cross-training and ensure inter-department communication and cohesion.

REFERENCES UPON REQUEST

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