DONALD MCFARLAND
SALES LEAD/FLOOR MANAGER
SUMMARY
I am skilled at customer service,
relationship development/retention,
operational management, and
multitasking.
CONTACT I NFORMATION
Mobile: 214-***-****
***************@*****.***.***
P.O. Box 600375 Dallas, TX 75360
EXPERIENCE
Opening and closing of the the store.
Providing outstanding customer service, delivering strong sales results, adhering to merchandising standards, supporting store operations including cleaning, replenishing, audits and general upkeep of the store. Receiving/Processing Shipment: Checking of the quality, quantity, and condition of the incoming products followed by the proper tagging, merchandising, and storage.
Managing Online Order Fulfillment: Locating, packaging, creating label, and scheduling pickup for desired products
Facilitating problem solving procedures for in-store issues with our remote tech team
Recruiting and training new staff members.
Monitoring/Reporting the sales key performance indicators: Compiling end of day, end of week, and end of month summaries.
SALES LEAD/FLOOR MANAGER
STAG PROVISIONS FOR MEN. (Aug 2019 - Present)
Created weekly schedules for 15+ employees and 3 active food trucks. Created templates to maintain required records including food/labor costs, kitchen equipment inventory, truck maintenance and scheduling. OPERATIONS MANAGER
EASY SLIDER TEXAS (2016 - 2019)
OTHER I NTERESTS
Communicated with a team to prepare and maintain facilities to ensure that members and guest were provided a world-class experience through daily play and tournament outings.
Delivered and staged carts in designated areas.
OUTSIDE SERVICES MEMBER (PART TIME)
Trinity Forest Golf Club (Aug 2018-Aug 2019)
EDUCATION
MISSISSIPPI STATE UNIVERSITY
Bachelor of Business Administration,
Marketing
I am an avid golfer, foodie, and proud
parent of two pit bull rescues. In my spare
time, I try to stay active by enjoying
everything the outdoors has to offer.