ERIKA VAN JAARSVELD
CONTACT
Address:
Pretoria North
Phone:
Email:
*********@*****.***
LANGUAGES
Afrikaans - Native
English - Fluent
OBJECTIVE
Medical Receptionist at a Physiotherapy practice
WORK EXPERIENCE
10/10/2012-27/05/2019
Receptionist / accounts administrator – Pta Physiotherapy
Responsibilities:
●Medical Office Management — Bookkeeping & Filing
●Patient Scheduling — Medical Billing & Coding —
●Obtaining Authorization — Medical Claims Capturing
●Medical Records Management
● Reconciliation of accounts —
● Med E Mass / IOD Data Entry and billing on E Coida
01/07/2010-30/09/2012
Sales Representative – Azania Hydraulics
Responsibilities
●Calling on existing customers
●Cold calling
01/08/2007-30/06/2010
Administrative Officer - City of Tshwane
Responsibilities:
●Typing of tenders and quotations
●Typing of minutes
● E mailing of tenders and quotations
● Attending tender openings
● Related admin duties
01/09/2000 – 15/12/2003
Accounts / Debtors Clerk - Platinum Dental / Dr JH Van Heerden
Responsibilities:
●Capturing of dental accounts on system (Dentinet & I Katt)
●Reconciliation of accounts
●Related admin duties
01/03/1995-30/03/2000
Customer Service Agent - (Acting Supervisor) Southern Healthcare (JV)
Responsibilities
●Supervise agents to ensure a high level of customer satisfaction
●Responsible for productivity in achieving call centre standards such as service level, work time, calls handled per day and customer service.
●Assisted with escalated customer service issues that could not be addressed on customer service representative level
EDUCATION
Girls High School Hugenote 1981 - 1983
High School Certificate
●ADDITIONAL SKILLS
●RAF knowledge
●Customer Service
REFERENCES
References available on request