Success Coach & Advisor

KAMA CHAVIS

********@*****.*** (Email) ~ 404-***-**** (Cell)

Dear Hiring Manager:

It is with great enthusiasm that I submit my application for the position of Academic Advisor I for Southern New Hampshire University. I know my diverse skills and qualifications will make me an asset to your team.

As you will see from the attached resume, I have worked with UPS for nearly 15 years in Human Resources. My background includes recruiting (sourcing, career fairs, interviewing, and hiring) and various activities to support employee engagement as well as employee retention. I know what employers are looking for regarding skills, experience and presentation. I have presented training related Developing & Maintaining Your Personal Brand, Professionalism, and Career Management to assist employees with their progression. A few accomplishments:

• Inside Sales Site 1st University Meet & Greet –created and coordinated site’s University Meet & Greet Event with Career Services Representatives and a Department Dean from four Arizona Universities: Arizona State University, Grand Canyon University, Northern Arizona University and University of Arizona. Partnered with Corporate Talent Acquisitions Team and site Management.

• 1st Inside Sales Internal Career Fair – created and oversaw coordination of site’s daylong event. The goal of the event was to provide employees information of opportunities within the company (outside of Inside Sales). Event was attended by 13 managers representing 11 different departments. Over 150 employees attended. Partnered with District and Region Department/Function Managers and site Management.

• UPS Corporate Office’s 1st Meet and Greet Forum – invited Spring graduates from 6 local colleges/universities to the Corporate Office (Atlanta, GA) to meet department representatives to discuss future career opportunities within the company. Partnered with Corporate Department/Functions Managers, University Career Services Representatives and Corporate HR Team.

• Fireside Chat & Site Day Visit – coordinated and hosted visit of company Senior Leadership for day agenda which included discussion with site leadership and fireside chat with site Business Resource Group (Multicultural BRG). Partnered with Senior Leadership, UPS Foundation, local Business Resource Group and site Management. While attending graduate school at Montclair State University, I worked as a graduate student academic counselor for their critical needs’ student assistance program. It was my responsibility to help students select their courses, follow-up with their progress, provide individual guidance and provide or organize group training to assist with their success. I believe my ability to foster relationships and collaborate with partners at all levels, a focus on talent development and mentorship would be valued added to Southern New Hampshire University.

I look forward to the opportunity to discuss your goals and how I can assist students as well as alumni in preparation for their future careers in this role. I appreciate your consideration and look forward to hearing from you.

Sincerely,

Kama Chavis

KAMA CHAVIS

********@*****.*** (Email) ~ 404-***-**** (Cell)

PROFESSIONAL SUMMARY

Excellent communication, organizational and interpersonal skills. Proficient computer skills, Microsoft Office - Word, PowerPoint and Excel. Enthusiastic team player with a strong work ethic. Resourceful connector and relationship builder. A proponent of talent development and mentorship.

EXPERIENCE

(June 1, 2012 – December 31, 2020)

HR Supervisor – Human Resources, Inside Sales Representative Site (Promotion) United Parcel Service, Inc. - Inside Sales Site, 9801 S. 51st Street, Phoenix, Arizona

• Fostered highly effective relationships with the service centers, business management, recruiting organizations, external customers and peers (locally and globally) to share accountability and provide valued support for achieving business goals.

• Conducted focus groups to take pulse of site employees and to identify key needs for potential training opportunities.

• Presented or organized vendor site training on Personal Brand, Professionalism, and Career Advancement.

Accomplishments: Assisted with staffing a new site, establishing HR initiatives for first- and second-year plan as well as continued process improvement. Assisted in the site’s proposal to UPS Foundation in chartering the first Multicultural Business Resource Group (BRG). Cultivated relationships with UPS Foundation, Desert Mountain District and Corporate Office to provide site with opportunities for access and engagement with Senior / Executive leadership through visits to Phoenix Inside Sales (i.e. Fireside Chats, leadership meetings and volunteer events).

(June 1, 2010 – June 1, 2012)

HR Recruiter – Human Resources, Corporate Campus Workforce Planning Group

(Promotion)

United Parcel Service, Inc. - Corporate Office, 55 Glenlake Parkway, NE, Atlanta, Georgia

• Maximized the pool of quality candidates through a range of effective recruitment activities and processes inclusive of on-line job advertisement, job fairs, use of recruitment database, and/or networking recruitment agencies.

• Traveled to local career fairs (colleges/universities, military, etc.) for recruiting and project related purposes.

Accomplishment: Co-coordinator of the first Corporate Office Meet and Greet Forum - invited May graduates from 6 local colleges/universities to the Corporate Office to meet department representatives and Subject Matter Experts to discuss future career opportunities. KAMA CHAVIS

********@*****.*** (Email) ~ 404-***-**** (Cell)

(February 27, 2006 – June 1, 2010)

Senior Administrative Assistant – Human Resources, Employee Relations Group United Parcel Service, Inc. - Corporate Office, 55 Glenlake Parkway, NE, Atlanta, Georgia

• Collaborated with Corporate Legal Team to transition dated Employee Dispute Resolution (EDR) tracking system to Team Connect Web System. Met with Legal Team Systems contact, reviewed needs, recommended designed, coordinated beta testing and launch of new system. Provided detailed status reports to managers and made changes to the system framework as needed. Owned responsibility for managing the system and access requests.

• Conducted Employee Dispute Resolution (EDR) Team Connect Web System Training on the utilization of intranet web system Team Connect for Region and District Employee Relations Managers.

• Preparation of, and participation in vendor meetings to discuss and improve business relationships.

Accomplishments: Received Human Resources Department Peachy Award for assisting in the development, implementation, and training of the EDR Team Connect Web site. Proposed and created Employee Relations’ 1st SharePoint site.

(March 7, 2005 – February 24, 2006)

Contractor (Spherion) – Human Resources, Employee Relations Group United Parcel Service, Inc. – Corporate Office, 55 Glenlake Parkway, NE, Atlanta, Georgia

• Provided direct administrative support to the Employee Concerns Manager and Employee Dispute Resolution (EDR) Manager for the Employee Relations Group.

• Managed the EDR administrative process; acted as a liaison between the EDR Administrator, Region/District Human Resources/Employee Relations Managers, UPS Corporate Counsel, UPS Local Counsel and vendor Alternative Dispute Resolution (ADR) agencies.

• Initiated relationship enhancement processes with vendor Alternative Dispute Resolution

(ADR) agencies, data report capturing, and correspondence processing to enhance consistency and efficiency.

Accomplishments: Improved relations with outside Alternative Dispute Resolution (ADR) vendors and developed one point of contact relations for company EDR needs nationwide. Streamlined process and time frame for communication between company and vendors to reduce time for mediation schedule.

EDUCATION

MASTER OF ARTS, Music Business (completion pending thesis) New York University, New York, New York

MASTER OF ARTS, Administration and Supervision, Educator/Trainer Program Montclair State University, Upper Montclair, New Jersey BACHELOR OF ARTS, Speech Communication

Montclair State University, Upper Montclair, New Jersey

Contact this candidate