BUSINESS/HR

EducationandProfessional Skills

Accounting

Computerized Accounting

HumanResource Management

Marketing and Sales

Payroll Accounting

Principles of Economics

SmallBusinessManagement

MS Office

Desktop Publishing

PowerPoint

Spreadsheets

Word Processing

BusinessPrinciples and Law Conflict

andNegotiations

Compensationand Benefits

Management

Interpersonal Communications

IT Literary and Research

Personnel Interviewing

Retail

CustomerService

Education

Ohio BusinessCollege–SheffieldVillage,Ohio December 2013 Dual Associate Degrees: Business Administration & Human Resources

*Dean’s List

*BPA(BusinessProfessional of America) memberand acting VP Lorain HighSchool –Lorain, Ohio

HighSchool Diploma

Professional Experience

Cash Stop–North Randall, Ohio 2015–Present

Customer Service Representative/Teller

Deliver outstandingcustomer service by executingfinancial transactions in accordance with policies,resolve account service issuesand respond to customer inquiriespromptly and effectively, proactively educatecustomerson utilizingavailable products, identifycustomer needsin order to effectivelyrefer our productsand services, adhere to operations, including legal, corporate, and regulatoryprocedures to ensure safetyand security, drive efforts in the location to implement servicethat improvesthe overallcustomer experience, support sales and service activitieswithin the location Bath and Body Works –Avon, Ohio 2012–Present

SalesAssociate (Seasonal)

Provideexceptional customer service,assist customerswith their purchases, up-sell productsand store promotions, operate cash register,complete cash and credit transactionsand maintain a cleanwork area Hampton Inn –Elyria, Ohio 2014–2015

Front DeskAssociate

Organized, confirmed,process, and conducted all guest check-ins/check-outs, room reservations, requests, changes, and cancellations, secure payment; verified and adjusted billing, activated and distributed room keys, processed all guest requestsand relaymessages, welcomed and acknowledged all guests accordingto company standards; anticipated and addressed guests` service needs; assisted individualswith disabilities and thanked guestsfor their stay with genuineappreciation

Ohio Job and Family Services–Elyria, Ohio 2014

Cashier (90 day Temporary Job)

Acceptedpayments for child support, child care, food stamps, and filed child support courtcase paperwork and completed dailypaperwork American Red Cross –Elyria, Ohio 2013

Human Resources Assistant

Completedworkorder requestsand paperwork, updated and maintained filesand completedadministrative dutiesas needed (Externship–100 Hours) RetailSales & Customer Service–Lorain/Elyria, Ohio 2001 –2012 Various retailpositions including7 Flavors, Deb Shops L.C.A.D.A.S. –Lorain,Ohio 2000 –2001

Monitor Supervisor

TeshiaM. Atwood

4703 Walford Road, Apt 3•Warrensville Heights, Ohio 44128 Mobile: 440-***-****

Email: adif3x@r.postjobfree.com

Accomplishedmanufacturingstaff resultsby communicating job expectations; planned, monitored, and appraised job results, provided employee coaching, counselingand discipline when needed, initiated,coordinated and enforced processes, policies, and procedures