JIAHUI ZHOU

**** ***** ****** *****,******, GA **097

1-678-***-**** adif2p@r.postjobfree.com

EDUCATION

Georgia State University, J Mack Robinson College of Business- Atlanta, GA

Bachelor of Business Administration in Accountancy Overall GPA: 3.33

Relevant courses: Corporation Finance, Cost and Managerial Accounting, Business Communication, Economics, Federal Taxation

COURSE EXPERIENCE

Accounting Information Systems Fall 2019

Worked on the group projects using Microsoft Access and Excel

Created a System Flowchart of a specific operation of a company

Intermediate Accounting II Fall 2019

Prepared financial statements of business, given several business transactions

Identified, analyzed, and recorded journal entries for several business transactions

Applied time value of money concept to financial accounting measurement

WORK EXPEROEMCE

Customer Service Specialist, 09/2019 to 02/2020

National Best Express, Duluth, GA

Managed complex transaction and emotional customer situations promptly and professionally while meeting service commitments.

Responsible for the account management of the store, count the monthly expenditure and income.

Helped the audit with professional accounting knowledge, so as to improve the economic income of the store.

Customer Service Associate, 12/2018 to 05/2019

4PX worldwide Express, Duluth, GA

Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.

Provided basic technical support for clients.

Statistical the income statement of the stores.

Customer Service Cashier, 09/2017 to 02/2018

ExpresstoChina, Duluth, GA

Maintained reports of transactions. Responsible for package collection and system data sorting.

Responsible for sorting out and recording the monthly income statement of the store.

Analyzed the income statement of the store, so as to make suggestions to help the store improve its income.

SKILLS

Native speaker of Mandarin Chinese

Proficient in MS Word, Excel, PowerPoint, Access

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