Mark Krone, CFPIM

Minneapolis, MN

952-***-**** adiexx@r.postjobfree.com

linkedin.com/in/mark-krone-cfpim-80046610

PROFILE

Results driven former Big 5 consulting leader focused on moving organizations to a Data-Driven culture and transforming the value of their data through Digital Transformation, Advanced Analytics, Software and Professional Services Consulting.

PROFESSIONAL SUMMARY

Big Data Analytics, Business Intelligence, Enterprise Data Warehouse, Customer Success Management, CI/CD, Digital Transformation Road mapping, DevOps, API Custom Development, Global Project and Program Team Management, Data Strategy, Validation and Governance, SOW / MSA Creation, TCO and ROI, Develop, Manage and Lead Teams of 3-15 FTE’s, P&L Management of $21M

Technologies / Methodologies: HDFS, Cloudera, Hortonworks, SAP, S4 HANA, Oracle, Salesforce, Agile, Cloud & Hybrid Solutions, Aster, AWS, Azure, CI/CD, SaaS, IaaS, PaaS, IoT, ML, AI, Pentaho, Content Search Intelligence, AWS 6R’s, MEDDIC, Miller Heiman, Challenger

PROFESSIONAL EXPERIENCE

HITACHI VANTARA, Minneapolis, MN 01/19 – 08/20

Master Solutions Consultant / Solutions Engineer – Digital Solutions Group

Directed the Digital Solutions Sales Group account team in the Midwest from pre-sales through project delivery. Sold and closed $6M in software and services in nine months.

Scoped, built and presented 20+ custom demos and proof of concepts (PoC) and demonstrated the solutions to differentiate Hitachi Vantara (HV) from competitors leading to four new logo customers

Lead technical engineer providing training and partner / client support to three national distributors and ISV partners and their clients that brought $2M in sales

Primary Engineer leading product documentation, technical and security responses for multiple RFP’s and RFI’s in the US and Canada

Led the sales and engineering effort for an IoT and Manufacturing Insights global construction industry client that culminated in $1.75M in sales using the following technologies:

oML / AI, IoT and Sensor Data Integration, data search & content intelligence methodologies, DevOps & API Custom Development approach in a hosted AWS cloud environment

Achieved a 100% customer success and client renewal rates of previously sold software utilizing prescriptive and innovative customer success programs

Developed multiple 3-5-minute product / solution “How To” videos for internal and partner usage, creating increased brand awareness

CENTURYLINK, Minneapolis, MN 07/17 – 01/19

Senior Client Partner / ITS & New Market Development – Professional Services, Big Data, Advanced Analytics

Directed a five-state regional territory of 20+ strategic enterprise and new logo accounts closing $4.5M around CI/CD, Big Data and Advanced Analytic insights.

Specific key business use case analytics identified and delivered:

oRetail / CPG / Distribution: Paths to Purchase, Attribution, Customer Journey, Customer Sentiment & Segmentation, Cart Abandonment, Real-Time Market Basket, Mobile Reporting - DevOps driven solutions fully owned by a BPO team

oHealthcare: Operational KPI’s, Patient Affinity and Length of Stay Analysis, Staffing and Material Analysis, department revenue to utilization analysis, Payment Integrity

oManufacturing: Warranty Claims and Material Defects Analysis, Cross Brand Customer Mapping

ANALYTICS ASSOCIATES, LLC, St. Louis, MO 05/16 – 07/17

Principal, BI & Analytics Programs 08/13 – 03/15

Engaged to develop and build the sales operations for the Americas of a BI and Analytics start-up software provider. Led the initial sales prospecting and pipeline development leading to $1.5M in sales and $7M in pipeline within six months of starting sales operations.

Closed first three clients within four months of initial software general availability release in Financial Services, Higher Education (Predictive Analytics) and Federal Government markets (05/16 – 07/17)

Assumed midstream responsibility for a $1.7M Data Mart project for a global telecommunications provider that completed and deployed three months earlier than projected with a savings of $500K from budgeted costs (08/13 – 03/15)

TERADATA CORPORATION, Minneapolis, MN 04/15 – 04/16

Territory Director, Big Data & Analytics Practice

Responsible for leading a five-state region including Eastern Canada. Targeted new logo clients through a Discovery Analytics use case identification and development methodology leading to $3.5M in sales.

Closed $780K Big Data / Advanced Analytics new logo client (Medical Devices) within 90 days of on-boarding

Identified, proposed, managed and delivered solutions totaling $3.5M to clients in the Medical Device, Healthcare (payer & provider), Telecom, Retail, Consumer Products and Public Utilities verticals. These solutions provided a forecasted $30M in recovered value over the first year

Specific key business use case analytics identified and delivered:

oFinancial: Fraud, Customer Churn, Customer Paths, Customer Journey, Customer Sentiment - DevOps driven solution

oMedical Device: Scrap & Inventory Reduction, Market and Product Positioning, Machine & Sensor Data

oTravel & Hospitality: Customer Review, Text & Sentiment Analysis, Diminishing Loyalty, Conversion

INFORMATION BUILDERS, INC., St. Louis, MO 03/11 – 07/13

Manager, Professional Services Practice

Responsible for closing $6.7M of professional services sales and delivery within a six-state region for an international BI and data integration software company.

Created the SOW development, closing and management of a $2.3M services deal for a major Midwest health care provider. Facilitated the analytics roadmap and PMO communication and program tracking metrics for the Agile / Scrum project involving over 63 user stakeholder groups within a variable ACA regulatory environment

Identified and developed the use cases, user story requirements, SOW’s, project plans and closed the contracts for $3.5M of BI and Analytics professional services for two major Financial Services firms (brokerage and PCI)

GEUS TECHNOLOGY, Chicago, IL 08/07 – 12/10

Vice President of Sales & Professional Services

INTERNATIONAL BUSINESS MACHINES (IBM), Armonk, NY 02/02 – 07/07

Director of Enterprise Sales & Services, Global Business Services

BLUESTAR SOLUTIONS, Cupertino, CA 03/99 – 01/02

Director, Solutions Engineering and Business Development

ERNST & YOUNG LLP, St. Louis, MO 04/96 – 02/99

Manager / Senior Manager / Associate Partner – One System Group

UNITED STATES ARMY

Major, Special Forces Branch

Served in combat command positions as a commissioned officer within the US Army Special Forces and Special Operations Command with operational responsibility in South America, Europe and Southwest Asia

CERTIFICATIONS

SKILLS TRAINING

CFPIM, American Production and Inventory Control Society

CSM, CSP, ScrumAlliance

SAP R/3, ECC, HANA SD / MM Modules, SAP America

Oracle EBS Order Management, E&Y Academy

Hadoop Cloudera, Cloudera

Pentaho Data Integration, Big Data and Business Analytics, Pentaho

Miller Heiman, Miller Heiman Group

Challenger, Global Advisor

MEDDIC, Hitachi Vantara

EDUCATION

Bachelors of Management Information Systems

Tarkio College / Northwest Missouri State University

Master of Military Arts and Sciences (Thesis Option)

US Army Command and General Staff College / School of Advanced Military Studies

Internet of Things: Business Implications and Opportunities Certificate

MIT Sloan School of Executive Management Education

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