Service Representative Front Desk
Resume:
Aimee L.
Ferguson
Thorold, Ontario
adiet7@r.postjobfree.com
Aimee Ferguson
Skills
Customer Service
Conflict Resolution
Technical Support
Multitasking
Experience
2020 – 2020
Crew Member (Part-Time) – McDonald’s (Niagara Falls, ON)
Cook and assemble food items as ordered by customers.
Sanitize kitchen area and utensils.
Work at a fast pace with a team to complete orders in a timely fashion.
2019 – 2020
Customer Service Representative – Sitel Group (St. Catherine’s, ON)
Accept calls and inform customers about products and features.
Ensure that each customer is pleased with the product available to them.
Helping customer enter payment information.
2019 – 2020
Front Desk Agent – Sheraton on The Falls (Niagara Falls, ON)
Processing and collecting cash, debit and credit payments in SSO system.
Assisting guest with billing inquiries and issuing refunds where necessary.
Education
AUGUST 2019- PRESENT
Bachelor’s of Business Administration- Human Resource
Niagara College (Ontario, Canada)
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