Qualifications Profile
Highly analytical and motivated professional, offering hands-on experience in business administration, finance, and portfolio management honed from educational background and work experience.
Professional Experience
Figure Technologies, Reno, NV
Mortgage Loan Processor May 2020– Sep 2020
Keenly assessed loan application packages, encompassing credit, income, assets, disclosures, as well as required documentation from the customer and third parties in support of the loan approval decision
Took charge of submitting full loan packages to registration while administering review and maintaining clear processing conditions within the lock period
Ensured proper and timely finalization of TILA-RESPA Integrated Disclosure (TRID)-compliant change of circumstances (COCs), closing disclosures (CDs), and loan estimates (LEs), which covered state-specific disclosures
Customer Success Associate Sep 2019– May 2020
Handled the processing of various loans, such as home equity loans, student loan, and mortgage refinance
Stayed abreast of company’s financial products
Earned the Customer Success Associate (CSA) of the Month award for demonstrating excellent performance
H&M, Reno, NV
Sales Associate Jun 2018– Apr 2019
Initiated multiple transactions in a fast-paced environment with multiple internal and external guidelines while providing excellent customer service to new and repeat clients.
Took charge of following up with customers to ensure proper addressing of technical issues
Nevada Wolf Shop, Reno, NV
Cashier Customer Associate May 2017– Sep 2017
Fulfilled customer service and stocking duties
University of Nevada–Reno, Reno, NV
Orientation Guide/Leader May 2016– Sep 2016
Acted as student leader and role model for new students at the University of Nevada Reno
Provided guidance to incoming students and their families
Education
Master of Business Administration with Emphasis in Finance
In Progress (Expected Completion Date: Dec 2020)
University of Nevada–Reno, Reno, NV
Bachelor of Science in Accounting: Dec 2018
University of Nevada–Reno, Reno, NV
Parliamentarian, Kappa Alpha Order–Zeta Delta Chapter Member, Beta Alpha Psi–Iota Chapter