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Customer Service Lab Technician

Location:
Pretoria, Gauteng, South Africa
Salary:
R10000
Posted:
December 06, 2020

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Resume:

Mr. Thabang Angel Matseke

**** **** **** *******

Hammanskraal: Pretoria

Email: adier6@r.postjobfree.com

Contact Number: 067-***-****

1

PERSONAL DETAILS

Gender : Male

Date of Birth : 28 February 1994

Availability : Immediately

EDUCATIONAL DETAILS

1. MATRIC RESULTS

Hosea Kekana High School: Hammanskraal

Year: 2014

Subjects passed:

• English : NSC Pass Level: 6

• Tswana : NSC Pass Level: 5

• Life Science : NSC Pass Level: 4

• Geography : NSC Pass Level: 4

• Mathematics : NSC Pass Level: 5

• Physical Science : NSC Pass Level: 4

• Life Orientation : NSC Pass Level: 6

Final Matric Score: Admission to Bachelor Degree Studies TERTIARY QUALIFICATIONS:

University : University of South Africa

Degree : Bachelor of Human Resource Management (Currently In Final Year)

Modules Completed:

: Human Resources Management I, II &III

: Labour Relations Management: I,II & III

: Organisational Psychology : I & II

: Business Management : I, II & III

EMPLOYMENT RECORD

1. Employer: University of Pretoria

Position: Lab Technician ( 2 Years Experience)

Duration: 01 January 2015 - 30 December 2016

2

ROLES AND RESPONSIBILITIES

• Customer Service to students and Lecturers with Click-up, password problems or UP Portal issues.

• Assisting with the module registrations of 1st year student in the IT laboratories.

• Assisting students studying the AIM computer module where possible.

• Information desk assistance / Customer service for all enquiries within the IT Lab.

• Offering technical assistance to Lecturers and Tutors for their Projects

• Keeping check of all the required Facilities(Printers in the Lab that they are in good working condition)

• Ensuring good housekeeping within the Lab throughout the day;

• Installing operating software and providing support hardware maintenance.

• Conduct regular computer testing and checks on the state of all computers in the IT Lab;

• Resolving conflicts between students within the Lab.

• Conduct Laboratory lock-up duties with Security Guards.

• Reporting hard to solve lab related problems to the supervisor for resolution. REFERENCES

1. Mrs Printer Kgethe : Church Pastor

Cellphone Number : 073-***-****

2. Mrs Ilze Chomse : Previous Occupation Supervisor: IT Laboratories Telephone Number : 012******* / 082-***-****

Email Address : adier6@r.postjobfree.com



Contact this candidate