Manager Digital

Ashish Murgai

91-981******* **************@*****.*** https://www.linkedin.com/in/ashish-murgai-a273b937/

DIGITAL TRANSFORMATION

— Delivery & Technology Leader, Innovator & Strategist —

Promoting digital transformation, and expertize in Delivery/Technical Management, and Agile Delivery to deliver powerful, revenue-generating Innovative solutions

Delivery and Technology pacesetter with 16+ years of success strategizing and leading organizations at the brink of change and growth. History of leveraging existing and emerging technologies, uncovering opportunities, and directing trailblazing strategies to improve application development, develop and drive high strategic projects, strong agile delivery, technical roadmap and partner management.

Lead multiple end to end delivery for digital transformation projects in Jubilant Food works Digital Department, which includes Dominos Essential Services, Corona Virus Contactless Delivery initiative, Loyalty Management, Microapps Integration, Migration Projects, and App Conversion initiatives, Refund Process Enablement, Application Optimization and Infra Cost Reduction, leading to increase in App conversions from 16% to 21% for IOS and 18% to 22% for Android and BPO optimization by 50%.

AREAS OF EMPHASIS

Digital Strategy & Transformation Application Development and Agile Delivery

Micro service Architecture and Spring Boot Technical and Feature Roadmap

Project Management Team Building, Mentoring & Leadership

Continuous Integration and Delivery Budget and Vendor Management

EXPERIENCE HIGHLIGHTS

JUBILANT FOOD Works,

General Manager/Delivery Leader, Digital Department 4/2019 Till Date

Promoted to provide senior-level leadership in Digital Transformation, inspire innovation, and drive change. Leading entire digital cross functional team of 70+ resources, consisting of micro service development, app developers, devops and qa. Cultivated a strong cross functional agile team that recognizes the value of agile development and uses that recognition to continuously improve and deliver Potentially Releasable Product increment.

§Provided vision and direction starting from Project initiation to Delivery in Agile, leading to delivery of major Business critical Digital initiatives (Loyalty Management, New API Migrations, Conversion initiatives, Chatbot integration, Ordering Optimizations, Coupon Management System), leading to overall Revenue generation of more than 500 Cr Annually(including own assets as well as Aggregators)

§Introduced Speed to market for Automating the Delivery Cycle by Leveraging Continuous integration (Jenkins, Sonar Qube, Jacoco, GITHUB and Quality Gates) and Continuous Delivery & Monitoring (AWS ECS, Docker, Splunk and New Relic).

Inspired and expertly managed core technology including Java, Spring Boot, Micro services Architecture and Digital scrum ceremonies from inception till delivery, which includes Sprint Planning, Sprint Execution, Daily Scrum, Sprint Review and Retrospective.

Received Gold and Best Team Award for Delivery Management and innovation.

Engaged and informed Digital leaders through Weekly Status Reports, Leadership presentations and Sprint Reviews.

Built partnership and worked collaboratively with internal resources and external vendors.

Leveraging JIRA as Agile and Release Management Tool for Backlog creation, Sprint Planning and Execution, Bug and Metrics Tracking, Planning Releases and presenting Project Health Dashboard to Stakeholders.

Consistently and effectively implement the Performance Management Process as a leadership tool to help employees maximise their performance

Ignited the light of Agile in Jubilant Digital Transformation Department by providing Training, Creating Sprint Roadmaps, Project Milestone, managing and governing Agile Project life cycle to facilitate successful delivery as well as metrics for reporting to the executive team.

Strong Hands on Experience in Micro service Development leveraging Sprint Boot and Controller-Service Driven Architecture.

Expertise in creating Technical and Feature Roadmaps for New Ventures, in order to set implementation targets of Digital Transformation for these new engagements.

Implemented Agile Release Entry Framework for better bridge between Application and Operations teams. Leverage Agile EVM for Determine the Health of Project at any given phase of Project Development.

Implemented Agile Release Entry Framework for better bridge between Application and Operations teams. Leverage Agile EVM for Determine the Health of Project at any given phase of Project Development.

Driving Infra Cost Reduction Initiative by encouraging and introducing Open Source Tools w.r.t Security Authentication, Container Orchestration, Monitoring and Logging.

Track and monitor the performance and growth of the resources w.r.t KPIs setup for them during starting of the year. Execute regular 1:1 to cater resource issues and Feedbacks and create development plans for their growth and development.

Provide Project status to business engagement managers, key stakeholders, and senior management presentation highlighting the Sprint Details, current Progress w.r.t Milestones and Risk/Issues associated to it.

Global Logic,

Senior Engineering Manager, Pearson Product Development 6/2018 to 4/2019

Selected to develop a robust e-learning product for Pearson client and lead the entire DevOps and Cross Cutting Module (70+ Members) paving the way for strong foundation of continuous integration and delivery pipeline and reducing the deployment time by 600 Hours Annually.

Worked directly with agile Application Development teams to provide daily support aligned with a model of Continuous Delivery.

Develop and execute automated solutions and tools to monitor and support our software development and release processes.

Handpicked and developed the entire Dev-Ops Army

Worked in an agile development environment, collaborating with Application teams.

Responsible for assisting and handling End to End micro services delivery pipeline by leveraging tools like Jenkins, Docker, Kubernetes and Code Analysis tool (Sonar Qube and Jacoco).

Participated in Solutioning for Commercialization w.r.t DevOps Solutions for external clients.

Won Best Team Award for DevOps for best Achievement w.r.t Automation, Infrastructure Support and Strong Alerting and Monitoring framework.

Successfully Led DevOps Practice for entire Global Logic Noida w.r.t delivering DevOps Training, Solutions and Repository Management.

United Health Group,

Project Lead / Agile Project Manager/Senior Manager, Healthcare Portals 6/2008 to 6/2018

§Spearheaded key agile delivery programs and end to end implementation for RX Transformation and Redesign and lead the entire Offshore Agile delivery successfully.

§Successfully delivered Member Portal Modernization Program ($20 M), consisting of Transforming API’s and Deploying on Cloud (Open Shift Enterprise). Won Live Leadership Award for successfully Program Deployment

§Contributed to Agile Delivery by establishing Agile Best Practices, DevOps Implementation, Defining Agile Metrics and facilitating Scrum Ceremonies & Events.

Participated in Program Roadmap establishments for prioritizing Features to be delivered in Successive Program increments and Program Backlog.

Lead end to end CI/CD Pipeline for Rx Portals leveraging Jenkins and Plugins, which lead to saving of Testing and Deployment hour’s activities and enabled frequent release Leading the Portfolio’s Speed to Market (continuous integration and delivery work) and expertise in using CI tools like Jenkins.

Won Best Team and Manager Award for delivering Rx critical program

Tata Consultancy Services,

IT Analyst, Consumer Value Stores and Goodyear Business Management System 8/2005 to 5/2008

Worked in Java/J2EE, Frameworks and Design Patterns and Continuous Integration tools.

Working experience in End to End Delivery from Analysis till Development.

Hand’s on Development on Java Frameworks (Spring & Struts).

NIIT LIMITED,

Software Engineer, eLearning Portals 12/2003 to 07/2005

Support and Onshore Development of the Project in Singapore.

Making analysis of the various sections of the project (Learning plan, Testing Engine, Module, Module Group, Discussion Forum, and Survey)

CMR Design Automation,

Software Trainee, Design and Automation, 04/2003 to 11/2003

Software Trainee: Projects: Computer Aided Design Testing Design analysis and testing of Pads, Cadstars and Orcad Software’s.

EDUCATION & CREDENTIALS

Master of Business Administration (MBA IT)

Symbiosis Pune

Distance Learning Course

PGDIT (CDAC ACTS)

CDAC PUNE

Diploma in Advanced Computing

Bachelor of Engineering (Mechanical)

Nagpur University

PROFESSIONAL DEVELOPMENT

Agile Certified Scrum Master

Agile SAFE 4.0 Certified

Dev Ops Certified

JAVA SCJP Certified.

Awards and Recognition

GOLD Award in Jubilant Food works

Best Team Award in Global Logic

Team United and Best Manager Award in United Health group

Live Leadership Award in United Health group

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