Requirement gathering, product backlog, business Analysis
Resume:
Derrick Keith Monis
Business Analyst at KPMG IIMK
A high caliber MBA professional who has worn many hats. Worked as a Consultant, Senior Business Analyst and a Team Lead across projects. Passionate about business analysis and product management. An accomplished and fluent communicator with strong investigation, functional consulting and decision-making skills coupled with sound business acumen. Principles I live by - Lead by example, Be a servant leader and Challenge the status quo *******.*****@*****.*** +91-948*******
Bengaluru, India derrickkeithportfolio.carrd.co/
linkedin.com/in/derrickkeith7 derrick.monis
WORK EXPERIENCE - 4.5 YRS (TOTAL)
Associate Consultant
KPMG Global Services
07/2019 - Present, Bengaluru, India
Description: 'LinkE', is a mature enterprise product that caters to assignments, demographic data, and Assignment activities of employees across various nations coupled with a powerful engine for analysis, modeling, and reporting. Worked with Coca Cola and Marriott as clients
Worked as a Product Owner owning the backlog, maintaining the process and ensuring smooth releases. Worked with top management on structuring the financials of different enhancements including proposals and deck writing. Worked in a fast-paced and challenging environment where the client and end-user satisfaction was paramount. Setup regular client sessions along with marketing and UI-UX team to understand the pain points, competitor analysis, and the roadmaps Mentored and tracked the deliverables of Junior analysts and QAs in workflows and business requirements. Worked in both Single and multi-tenant setup. Handled JAD and whiteboard sessions to clarify complex requirements
Executed a phase-wise Agile implementation plan improving the team’s productivity. The velocity of the Support and Dev team pivoted by 150% & 25% respectively. Maintained a separate Kanban instance for the support team to maintain the accuracy of the scrum team. Upgraded the Kanban Team to Scrumban in 3 Months. Worked with Mercer and Exago for 3rd party integration for Tax info and reporting respectively
Project 2 - Workforce Solution - An Integrated product that required liaisoning with different POs, BAs and stakeholders to set up a common solution as the new selling strategy.
Involved in High-level architecture and solutioning as we built the integrated product from scratch. Pioneered the discovery phase and maintaining transparency across different teams. Introduced best practices from SAFe to eliminate redundancies across teams Tools - Microsoft TFS, MS Visio, MS Project, Microsoft BI, Snagit, MS SQL, Axure RP Pro
SKILLS
Requirement Gathering Process Modelling
As-Is & To-Be Impact & Feasibility Use Case
Elicitation Discovery Workshops
RTM & RACI Matrix Mockups & Prototypes
Fit-Gap Stakeholder Management
Value Stream/Proposition Client Demos
Competitive Analysis KPI & Insights
UAT/Sandbox Product Strategy & Vision
Problem Solving Business Intelligence
Interpersonal Skills SQL Scrum
Agile Transformation Tableau
CERTIFICATES
SAFe® 5 Agilist (Scaled Agile Framework)
(11/2018 - 11/2021)
CSM® (Certified Scrum Master) (07/2016 - 12/2022)
CSPO® (Certified Scrum Product Owner)
(09/2018 - 12/2022)
Lean Six Sigma Green Belt (12/2020 - Present)
LANGUAGES
English
Hindi
French
Kannada
Konkani
Project: Link Enterprise
Page 2 of 3
WORK EXPERIENCE - 4.5 YRS (TOTAL)
Senior Business Analyst
Cognizant (Earlier known as SPI)
10/2018 - 06/2019, Mysore, India
Fortune Top 200 Company
Description - Part of a retail product team which caters to E- commerce and catalog customers by helping them scale and provide customizable solutions to improve their bottom-line. 50+ Client ("Niche Player" in Gartner's Magic Quadrant) Spearheaded the communication and creation of functional and non-functional requirements by breaking them down to user stories with acceptance criteria, examples and visual aids such as Prototype/Mind map/Swim lanes, etc
Handled feasibility and impact analysis for multiple client enhancements/change requests along with constant interaction to further understand the expectation, feedback and roadmap and effectively interpret them though granular process-maps Understanding the core business of the client, problem statement and suggest customized solutions, Increase the value and improve the bottom-line
Ownership of Product Backlog and prioritizing based on product strategy, along with buy-in from the stakeholders and collaborate closely with the technical team/SMEs to further understand the technical capabilities and limitations to provide best-fit proposals to stakeholders
Constant client interaction to understand their pain-points and expectations, negotiating the scope and release dates to avoid scope creep, achieved a shorter than average implementation time Head the demos, Help in UAT activities before client release and follow up post release, Create decks and KPIS for reporting to higher management through presentations ex. Prezi, PPT, Infographics
Facilitate and take ownership in improving the internal change through workshops such as domain, business related and communication. Document the newly implemented features and create blog or whitepaper to showcase the team effectiveness Setup a Kanban Process for support team which augmented customer satisfaction by 25% and Slack tool to improve internal communication
Tools: TFS, MTM, Freshdesk, Trello, MS Visio, Axure RP Pro 9, Madcapflare
AWARDS & RECOGNITION
Guru at Work (2020)
KPMG
For Mentoring
Winner of Corporate Business Idea Challenge (2019) Cognizant
Presented a Loyalty based program for our clients of fitness Industry, Provided insights through value proposition and competitive analysis
SPOT Award (2018)
Cognizant
Outstanding Contribution towards Project Deliverables Head Organizer - Tech Fest & Hackathon (Dtechtit)
(2017)
Cognizant
Successfully organized a Digital Treasure Hunt with Augmented reality and Beacon technology within 80% of Budget INTERESTS
Productivity Books MMA/UFC
Guitar Teacher Sketching
Puzzles Airforce
Chess Skating
ACHIEVEMENTS
Guinness World Record (Group) (2008)
World's Longest Singing Marathon - 1,711 singers, 645 songs over 40 hours
NCC - Air Wing (2009 - 2011)
Attended National Camp, Shooting Camp, 'B' Certificate Karate Black Belt (Shorin Ryu) (2007)
ORGANIZATIONS & CONFERENCES
PMI (Project Management Institute)
ID - 4638935, Member of Bangalore India Chapter
SAFe (Scaled Agile Framework)
Member
Scrum Alliance
Member
PUBLICATIONS
Blog - Medium
First-Principle Thinking
Author(s)
Derrick Keith
2020
White Paper
Promotional & Distribution Strategies
Author(s)
Derrick Keith
2015
Project: PRODUCTS - SV-SUITE
Page 3 of 3
WORK EXPERIENCE - 4.5 YRS (TOTAL)
Business Analyst
Cognizant (Earlier known as SPI)
03/2016 - 09/2018, Mysore, India
A CRM Project management and Operations Portal which provides the client, real-time access to key project data. Opera helps tracking resources, productivity and provide key reports and also simplify departmental tasks and give insights
Handled the requirement phase of different business units and stream-lined the most optimal process for enhancements or change requests. Liasoning and providing conflict resolution for different departmental roadblocks. Worked with departmental heads in reducing the bottlenecks
Primary owner in end to end agile transformation. From tool selection, training to building Scrum and Kanban team with respective processes. To put some skin in the game, invested in an agile tool to prove to management about agile advantages. Provide data-driven actionable insights by developing KPI reports and dashboards, creation of monthly metrics representing data on release management
Took ownership of the discovery phase and was the primary head of this project. Created process maps interactive prototypes taking into consideration inter-departmental dependencies Ownership from Idea generation, Project Proposal, research on technical capabilities/ challenges, Design Sprint with Prototyping. Creating simplified process - maps by identifying redundant steps, Created POCs with Bot Emulator
Tools - Jira, Trello, Scrum-do, Microsoft bot framework with NLP, LUIS
EDUCATION
Executive Education
Indian Institute of Management, Kashipur
2020 - 2021,
Strategic & Product Mgt
PGDM (Equivalent to MBA)
SDMIMD, Mysore
2014 - 2016,
Marketing & Systems
COURSES
Business Process Modelling
Udemy
Product Management
INTERNSHIPS
IDBI Federal Life Insurance Co. Ltd. Bangalore
(04/2015 - 05/2015)
Conducted a study on ‘Promotional and Distribution Strategies’ along with sales of Insurance policies for the Organization GOLD Performer - Highest Sales of Insurance within the Internship Period
VOLUNTEER & CAUSES
City Head
Let's Help Some1
2016 - 2017,
Blood Donation for thalassaemia patients
Music Teacher
Music For Change
2016 - Present,
Teaching Guitar and keyboard to Underprivileged children Co-ordinator
International Human Resource Conference
(IHRC)
Projects: OPERA
Courses
Courses
Contact this candidate