Alexandra Nelson

Bocage, Castries

St. Lucia, W.I.

adidsa@r.postjobfree.com

1-758-***-****

About Me:

I attended the Castries Comprehensive Secondary School where I studied mostly business subjects. I then attended the Sir Arthur Lewis Community College where I obtained an Associate’s Degree in Business Administration. I am currently pursuing the ACCA (Association of Chartered Certified Accountants) and I hope to become in the near future a certified accountant.

Education:

• Association of Chartered Certified Accountants – currently pursuing with ACCA Global

• LightSparc Training – April 2019

- Certificate of Completion – QuickBooks Online Training

• Sir Arthur Lewis Community College - August 2016 - May 2018

- Associate degree in Business Administration

• Castries Comprehensive Secondary School - September 2010 – July 2015

- Obtained seven CXCs (General Proficiency) including:

a. Mathematics – Grade 2

b. English – Grade 2

c. Principles of Business – Grade 2

d. Office Administration – Grade 2

e. Information Technology – Grade 3

f. Spanish - Grade 3

g. History - Grade 3

Work Experience:

• ArkTele Services Center - February 2016 – June 2016

Telesales Representative: This position entailed persuading customers to receive magazines and answer surveys for the different campaigns.

• Innovative Business Solution (Internship) – June 4th, 2018 – June 29th, 2018

Intern: This position included observing the administrative secretary and accounts clerks (receivable & payable) to learn and practice their day to day roles and responsibilities.

• Innovative Business Solutions

- Accounts Receivable Officer – July 11th, 2018– November 30th, 2018

This position entailed keeping the receivables portfolio updated, contacting customers for any outstanding payments, writing up of and making deposits to the respective banks, billing clients, delivering of invoices, estimates etc. and daily/weekly/monthly reporting on the status of the accounts receivable.

- Accounts Payables Officer – December 1st, 2018 - October 31st, 2019.

This position entailed keeping the payables portfolio updated using the Quickbooks software and also by manual filing, requesting payables reports from vendors, handling of petty cash, making payments (cheques), negotiating payment terms and data entry.

• EMAX Solutions – November 2019 – May, 2020

Junior Accounts Associate: This position entailed different tasks for the clients including:

- Payroll (NIC, PAYE)

- Filing of VAT

- Bank Reconciliations

- Bookkeeping

- Training Clients for usage Quickbooks Software

- Setting up POS Systems as well as training of clients

- Monthly Reports

- Accounts Payable/Receivable

• ItelBPO – October 2020 – Present

Customer Service Agent: This position entailed assisting customers with their internet, phone and television services (Troubleshooting, Provisioning etc.).

Skills:

• Experienced in the Microsoft Office applications:

- Word/Access/Excel/Power Point/etc.

• Experienced in the use of Google Suite:

- Gmail/Sheets/Docs/Drive/Calendar/etc./

• Excellent Computer Skills

• Experienced in the use of QuickBooks software (Desktop & Online)

• Data Entry

• Excellent customer service provider

• Adaptability to any environment/ Strong work ethic

• Time Management Skills

• Organizational Skills

• Fast Learner

• Self-Motivation

• Optimistic

• Problem Solving Skills

• Strong Attention to Detail

• Information Gathering & Management

• Technologically Savvy

• Exceptional Written & Oral Skills

References:

• Lennon Prospere: 1-758-***-****

- Research & Planning Officer: St. Lucia Air & Sea Ports Authority

• Leanis Cassius: 1-758-***-****

- Human Resources Assistant: Innovative Business Solutions Inc.

• Dr. Claudia Fevrier: 1-758-***-****

- Lecturer at Sir Arthur Lewis Community College

- Past Principal of the Seventh Day Adventist Academy

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