Service engineer, technical support, hardware troubleshooting and main

CURRICULUM VITAE OF JITHU EARNEST

CONTACT DETAILS

Tel no. : (047*-*******/ 949-***-****

E-mail: adidka@r.postjobfree.com

Current location: Kalakkodu Kollam

OBJECTIVE

To serve the organization with commitment, dedication and to the best of my abilities and to gain immense practical exposure and become professionally trained to handle critical situations in this field.

ACADEMIC QUALIFICATIONS

DEGREE/ DIPLOMA UNIVERSITY/ BOARD YEAR OF

PASSING

Diploma in computer science Arunachal university 2016 HSE(+2) Board of higher secondary

examinations Kerala state India

2014

SSLC Board of public examinations Kerala

State, India

2012

Microsoft Certified Systems Engineer MCSE (Microsoft Certification ID: 14113103)

Participated in training & workshops organized by the College in Hardware & Networking at Wintech Karunagapally

Cisco certified network associate CCNA

WORK EXPERIENCE

Worked in Don Bosco college Kottayam as Computer lab technician from 10-8-2017 to 31-1-2019

Support computer lab operations

Act as primary contact with computer, network, software

Provide technical support for both students and staff

Troubleshoot problems with printers, network, web services, mail services and perform routine maintenance

Support faculty and students to use computer software and hardware

Maintaining proper hardware and software

Offer access to reference manuals and other information to users

* Record all issues on the computer lab assessment report

Worked in Laptop store sales and services as System Service engineer from 04-02-2019 to 28-02-2020

Install, configure, test, and maintain operating systems, application software and system management tools

Maintain security, backup, and redundancy strategies

Responds to customer complaints; evaluates and resolves problems of the customer; assists in installing the equipment; analyzes, inspects and reviews findings to determine the solution to the problem that the customer demands

Repairing and replacing equipment as necessary

Testing new technology

Possibly training more junior staff members

Installing and configuring computer hardware, software, systems, networks, printers and scanners

IT PROFICIENCY

Software:

C, C++, Java, Ms office 200*-****-****,Vmware workstation Hardware:

Cisco Hubs, Intel Network Adapters, Cisco Router, TCP/IP, Routers, Switches, Basic installations and troubleshooting, Networking, Modem Configuration,Intel and AMD Motherboards,

Operating

Systems:

Windows 7-8-10-XP-Vista, Linux 14.10

Windows server 2016- 2012- 2008r2

PERSONAL SKILLS

Communication

Ability to Work Under Pressure

Decision Making

Flexible

Efficient

Co-operative

ACADEMIC PROJECTS (Diploma in Computer Science)

Description

The software is developed to automate the webpage with password authentication and the language used ASP.NET

.PERSONAL INFORMATION

PLACE: Kollam JITHU EARNEST

DATE:

Name Jithu Earnest

Mothers name Marysanthi

Address Charuvila Veedu Kalakkode P.O Poothakulam Paravoor, Kollam- 691302

Date of birth 7-10-1996

Sex Male

Languages known English & Malayalam

DECLARATION

I hereby declare that the information furnished above is true to the best of my knowledge

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