Front Desk Receptionist

ALYSSA MARIEL T.

QUILINGAN

Al Taj Supermarket Bldg. Flat 507

Opposite Prime Tower Hotel Abu

Shagara

Sharjah, UAE

Contact #: 052*******

Email: ***************@*****.***

Date of Birth : January 13, 1997

Nationality : Filipino

Civil Status : Single

Height : 5’2”

Weight : 54kg

Visa Status : Employment Visa

Passport No. : P726024A

WORK EXPERIENCE:

2018 July to 2018 December

Sequential Technology International,

Inc. Philippines

Position: Customer Service

Representative

• Assisting customer via calls and

chat

• Resolved and de-escalated

customer complaints by solving

issues quickly, achieving a high

level of customer satisfaction.

• Answered inbound calls daily and

efficiently directed callers to

correct individual or department.

• Provided CSR performance

feedback to initiate corrective

measures and improve productivity

as a result

2019 March to Present

Aswar Khaleej Ladies Fitness/

Psyclehouse cycling gym Sharjah, UAE

Position: Front Desk Receptionist

• Welcomed guests personally

every day to promote

friendliness and improve

customer satisfaction.

• Performed customer payment

duties including providing

receipts and change.

• Kept bookkeeping of financial

transactions up-to-date and

conducted nightly audits to

ensure accuracy.

• Answer questions and

addressing customers complain

via calls and text

OBJECTIVES:

BSBA major in Entrepreneurship

graduate with previous experience as

Customer Services Rep. and Front

Desk Receptionist, looking to join the

executive team of a pioneering

organization with ambitious plans for

growth.

LANGUAGE AND SKILLS:

• Computer Literate in MS Office,

MS Powerpoint, MS Excel

• Accurancy and Attention to

Details

• Strong Work Ethics

• Willing to lend an extra time to

finish an necessary task

• Fluent in English and Filipino

EDUCATIONAL BACKGROUND:

March 2014 – May 2018

Bachelor of Science in

Entrepreneurship

Rizal Technological University, Pasig

City

CHARACTER REFERENCE

Dahlia Gatchalian Garcia

Admin Assistant

Landmax Auto Service

056-***-****

****************@*****.***

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