Personal Assistant
Resume:
Curriculum Vitae: Deborah Frances Steed
Personal Details
Name and Surname
Deborah Steed
Home Address
** **********, ********** ****, ********* Beach, Muizenberg
Cell phone number
Email Address
adidi9@r.postjobfree.com
Date of Birth
20 February 1961
Gender
Female
Marital Status
Single
Nationality
South African
Health
Excellent – no existing medical conditions
Driver’s Licence
Code 08
Education and Qualifications
School
School Name
Heathfield High School
School Address
Heathfield
Subjects passed
Afrikaans
English
Accountancy
Mathematics
Biology
Geography
Home Economics
Business Economics
Tertiary
Name of institution
Varsity College - Rondebosch
Course completed
PRISA Public Relations
Date of completion
1999
Name of institution
Maurice’s Secretarial College
Course completed
Private Secretarial Diploma - PITTMANS (London)
Date of completion
1989
Other Tertiary:
I have experience of many other software courses including advanced level Microsoft Word/Excel/PowerPoint/Outlook, SAP, Call Centre Systems and I am au fait with online marketing and social media.
Skills
Languages
English – speak, write
Afrikaans – speak, write
Dutch – I have a good grasp during conversations
Other skills
Microsoft Word, Excel, PowerPoint, Outlook
Blogging and Social Media (Twitter, Instagram)
Events and Facilities Management
Health and Safety (OHSA and NOSA)
Workmen’s Compensation Investigation/Submissions
Industrial Relations Inquiries
Call Centre Customer Service & Retail
Promotions In-store – Retail
My Attributes
Efficient
Discrete
Flexible
Self-Motivated
Organised
Pro-Active
A good communicator
An advanced level of IT literacy (MS Word, Excel, PowerPoint)
Work Experience
Employer Name
Campbell Baxter Properties
Your Job Title
Executive PA to Director
Date
November 2018 – November 2020
Main Duties
-reading, monitoring and responding to the manager's email
-answering calls and liaising with clients competently
-preliminary drafting of correspondence on the manager's
-behalf
-delegating work in the manager's absence
-diary management
-planning and organising meetings
-organising complex travel
-taking action points and writing minutes
-preparing papers for meetings
-taking dictation
-planning and organising events
-improving office systems
-conducting research
-preparing presentations
-managing and reviewing filing and office systems
-typing
-sourcing and ordering stationery and office equipment
-- managing ad hoc projects
Reason for Leaving
Company downsized due to CoVid19 Lockdown
Employer Name
Amazon
Your Job Title
Customer Service Associate Retail
Date
November 2017 – October 2018
Main Duties
-Assisting and providing feedback to customers in terms of tracking of orders
-refunds, issuing discount vouchers
-signing up for Premium benefits
-re-scheduling and cancelling deliveries with courier services
-advice on promotions and products offered
-Assisting with accessing (passwords) on the website and escalating problems to the technical staff, whenever required
Employer Name
Campbell Baxter Properties
Your Job Title
Executive PA to Director
Date
July 2013 – October 2017
Main Duties
-reading, monitoring and responding to the manager's email
-answering calls and liaising with clients competently
-preliminary drafting of correspondence on the manager's
-behalf
-delegating work in the manager's absence
-diary management
-planning and organising meetings
-organising complex travel
-taking action points and writing minutes
-preparing papers for meetings
-taking dictation
-planning and organising events
-improving office systems
-conducting research
-preparing presentations
-managing and reviewing filing and office systems
-typing
-sourcing and ordering stationery and office equipment
-- managing ad hoc projects
February 2013 - May 2013
Online marketing to dispose of excess stock when boutique closed for business
September 2011 – February 2013
Started a ladies fashion boutique in Muizenberg. Closed business
in February 2013 due to high operational costs & extended road closures in close proximity to the boutique that had a negative impact on my business.
Employer Name
BMW Auto Atlantic
Your Job Title
CRM / Sales Administrator
Date
January 2005 – September 2011
Main Duties
-Incoming mail distribution to staff and management
-Ensuring all invoices/statements were processed timeously
-Typing of minutes and distribution thereof to management
-Reviewing and replacing company policies
-Chairperson of Health and Safety Officers (OHSA & NOSA)
-Relief switchboard and meeting & greeting of visitors
-Taking minutes at Industrial Relations meetings
-Assisting with indoor and outdoor events and launches
-Attending to Workmen’s Compensation inquiries
-Liaising with contractors regarding repairs (plumbing etc.)
Employer Name
City of Cape Town (Contract through Quest Agency)
Your Job Title
Executive Personal Assistant to Heads of Departments
Finance / Roads & Transport / Solid Waste
Date
January 2000 – December 2004
Main Duties
-Managing the Diary and screening visitors and calls
-Checking emails and responding to it efficiently
-Typing of minutes of meetings and distribution thereof
-Processing invoices timeously
-Booking travel and completing expense sheets for Executive
Interests
Hobbies
Reading, Cooking, Blogging, Gardening and I love animals
A good movie, music, walks on the beach
Activities/ volunteering
I have volunteered for a catering company
to pay back to my community (Matric Camp)
Reference
Name
Antoinette du Toit
Company/ organisation
AB Industrial
Position
Managing Director
Relationship
My employer
Telephone number
Name
Lawrence Herbert
Company/ organisation
BMW Auto Atlantic
Position
Group CRM Manager (BMW Auto Atlantic & BMW Auric)
Relationship
My manager
Telephone number
Name
John Mulcahy
Company/ organisation
National Brands Limited
Position
Technical Engineer / Assistant Factory Manager
Relationship
I reported to him, if the Operations Director wasn’t available
Telephone number
Name
Craig Pape
Company/ organisation
Campbell Baxter Properties
Position
Director
Relationship
Executive PA
Telephone number
Contact this candidate