JOHN ISAAC MERCADO TAMPUS
PRC License Number: ***9174
Mobile No.: 09-56-294-****
Landline: (32) 260 8862
E-mail Address: ******.*********@*****.***
Address: S. Osmeña Street, Sacred Heart Village, Gun-ob, Lapu-Lapu City Birthdate: 30 January 1990
Religion: Roman Catholic
Citizenship: Filipino Height: 170.18 cm
Civil Status: Single Weight: 68 kg
WORK OBJECTIVE
A result-oriented individual with basic knowledge of mechanical engineering is currently seeking a competitive and challenging work environment where I can serve a company and can establish a career for me. EDUCATIONAL BACKGROUND
University of Cebu Main Campus
Bachelor of Science in Mechanical Engineering - Graduate Sanciangko St., Cebu City
(March 2018)
Concentrations:
Mathematics
Industrial Processes
Industrial Power Plant Engineering
Machine Design Engineering
AutoCAD 2D & 3D
Marigondon National High School
Marigondon, Lapu-Lapu City
(June 2002 - March 2006)
Lapu-Lapu City Central Elementary School
Poblacion, Lapu-Lapu City
(June 1996 - March 2002)
PROFESSIONAL AND TECHNICAL SKILLS
Professional:
• Passed the licensure examination for mechanical engineer last February 2020.
• Trained as a safety officer and Philippine Red Cross first-aider.
• Customer relations management.
Technical:
• Manufacturing machine operations and handling (assembly, molding, and reflow processes)
• Basic C programming
• SolidWorks 2020
• Autodesk Advance AutoCAD 2D and 3D
• Autodesk Revit MEP
• Microsoft Office Professional
TRAINING AND CERTIFICATES
Basic Occupational Safety & Health Safety (BOSH)
October 2020
Trainovate PH
Prime Land Tower, Unit 103, Madrigal Business Park Alabang, Muntinlupa, Metro Manila
Construction Occupational Safety & Health Safety (COSH) June 2019
RBA-Environment, Health & Safety Consultancy
3rd Floor, Adela Building
General Maxilom Avenue, Cebu City
Autodesk Advance AutoCAD 2D & 3D
July 2019
MICROCADD Institute Inc.
The Persimmon Plus, Building 4, 3rd Floor
M. J. Cuenco Ave, Cebu City, Cebu
Occupational First Aid and Basic Life Support
Cardiopulmonary Resuscitation (CPR) with Automated External Defibrillator (AED)
October 2020
Philippine Red Cross Lapu-Lapu/Cordova Chapter
Hoops Dome, Door 4, Bldg
Lapu-Lapu City, Cebu
Loss Control Management
November 2020
Trainovate PH
Prime Land Tower, Unit 103, Madrigal Business Park Alabang, Muntinlupa, Metro Manila
Autodesk Revit MEP
August 2019
MICROCADD Institute Inc.
The Persimmon Plus, Building 4, 3rd Floor
M. J. Cuenco Ave, Cebu City, Cebu
EMPLOYMENT HISTORY
Safety Officer 2 (June 2020 - November 2020 )
Cebu Microelectronics Inc.
Corner 3rd St., 3rd Avenue MEZ 1
Ibo, Lapu-Lapu City, Cebu
• Job Description:
o Support the development of OHS policies and programs o Advise and instruct on various safety-related topics (noise levels, use of machinery, etc.) o Conduct risk assessment and enforce preventative measures o Review existing policies and measures and update according to legislation o Initiate and organize OHS training of employees and executives o Inspect premises and the work of personnel to identify issues or non-conformity (e.g. not using protective equipment)
o Oversee installations, maintenance, disposal of substances, etc. o Stop any unsafe acts or processes that seem dangerous or unhealthy o Record and investigate incidents to determine causes and handle worker’s compensation claims o Prepare reports on occurrences and provide statistical information to upper management Business Process Associate (February 2019- July 2019) Manulife Business Processing Service
Circumferential Road Mactan Newtown Center
Mactan, Lapu-Lapu City, Cebu
• Job Description:
o Accurately handle increasingly complex client service requests at the initial point of contact utilizing multiple administrative systems within the defined service standards o Take a proactive role in identifying and reporting areas of continuing client concern (trends) and make a recommendation to help develop and implement strategies to resolve the issues to improve the service experience.
o Identify and escalate exceptions with recommendations to an appropriate resource o Support on escalated cases as assigned and able to work effectively with business partners and leaders to resolve issues
o Identify opportunities and make recommendations to improve operational processes and practices. Junior Service Advisor (June 2018 – November 2018) Toyota Cebu Philippines
Ouano Avenue
Tipolo, Mandaue City, Cebu
• Job Description:
o Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying the description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
o Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
o Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into the service database system. o Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
o Maintains automotive records by recording problems and corrective actions planned. o Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
.
Production Specialist (October 2009 – July 2014)
Fairchild Semiconductor Philippines Inc. (presently On Semiconductor Philippines Inc.) Mactan Economic Zone 1
Lapu-Lapu City, Cebu
• Job Description:
o Set up the production equipment and supplies before executing the job orders. o Operate equipment safely and effectively for production processing. o Ensure that equipment is maintained in good and safe working condition. o Inspect equipment to identify any replacements, malfunctions, and repairs. o Perform regular equipment maintenance to ensure production capacity and quality. o Follow safety procedures and company policies for equipment operation. o Recommend process improvements to enhance operational efficiency and safety. ORGANIZATIONS AND ASSOCIATIONS
Rise Up Cebu
Volunteer (2019)
Commission on Social Advocacies
Volunteer (2016-2019)
Virgen De la Regla Knights of the Altar Service Ministry Alumni Association Vice Chairman-External (2017 - 2019)
Student Christian Movement of the Philippines
Cebu Provincial Coordinator (2016 - 2018)
Junior Philippine Society of Mechanical Engineers
Member (2011-2018)
Parish Youth Coordinating Council
Communication Committee Chairman (2008 - 2009)
Virgen De la Regla Knights of the Altar Service Ministry President (2005 - 2006)
CHARACTER REFERENCES
Chris Adrian Vergara
IT Professional
Toyota Cebu Philippines
Marigondon, Lapu-Lapu City
Regletto Aldrich Imbong, Ph.D
University Assistant Professor
University of the Philippines
Lahug, Cebu City
Engr. Esperidion Baring
Technical Superintendent
Doun Kisen Co. Ltd.
Ehime Prefecture, Japan
Gilbert Tan Manego
Department Store Manager
SM City Consolacion
Consolacion, Cebu