Sales Representative Medical

NOSIPHO JULLYJANE CAROLINE SIBIYA

EDUCATION

East-high school of excellence

January 2005 – December 2008

Qualification obtained: Grade 12

Subjects:

Physical Science

Mathematics

Agricultural Science

English First Language

Afrikaans Second Language

Life orientation

Leadership role: head girl

Bushbuckridge Technical College

January 2010 – December 2011

Qualification obtained: N4 & N5 HRM national Certificate

Subjects:

First Semester N4

Personnel Management

Management Communication

Computer Practice

Entrepreneurship and Business Management

Second Semester N5

Personnel Management

Personnel Training

Computer Practice

Labour Relations

Third Semester N6

Personnel Training

Computer Practice

Currently finishing of my studies n6

Personnel Management & Labour Relations at Oxbridge Academy.

Leadership role: Student Representative Council President

Leadership year: 2010 & 2011

ADMISSION CLERK

PERSONAL DETAILS

Id number: 900-***-**** 081

South African

02 Dependents

Unmarried

No criminal record

PHYSICAL ADDRESS

Ubhejane street

J1 House 141

Esikhawini

3887

Languages

English

Afrikaans

isiZulu

Sesotho

siSwati

Xitsonga

CONTACT

PHONE: 063-***-****

HOME: 082-***-****

EMAIL:

***.******@*****.***

PERSONAL SUMMARY

My name is Nosipho JC Sibiya Id number 900 111**-*****. I am a very hard-working person with personal goals of excelling in everything I do. I love working with people be it patients, clients, stakeholders etc.

I have 5 year working experience in the insurance field namely Liberty life and Sanlam sky.

I have had the opportunity to also assist the admin department in Melomed private Hospital in flied such as WCA Clerk, (which I did for 15 months), I assisted in clinical auditing (in and out).

I was employed as a filing clerk initially when I started with Melomed in 2018. On the 04 June 2020, I was finally promoted to admissions clerk, if possible, I would like to upgrade my skills and knowledge to do work that is in line with what I have studied for one day.

WORK EXPERIENCE

Liberty life financial advisor

March 2014–June 2016

Financial Advisor Duties:

Provide strategic advice across a variety of financial products and services (debt management, cash management, insurance coverage, investments)

Assess client’s overall financial picture, understand their needs and develop a solid financial plan

Guide clients towards a profitable and secure financial decision

Cultivate client base and build win-win relationships

Network, generate leads and grab opportunities to sell mutual funds, stocks, bonds etc to meet sales quotas

Keep abreast of new industry’s trends and research market to back up financial consulting

Oversee the course of the financial plan and update it, if necessary, to ensure profits

Comply with all industry rules and regulations

Liaise with providers, solicitors, valuers and other professionals

Sanlam Sky Sales Representative

July 2016–February 2017

Sales Representative Duties

Present, promote and sell products/services using solid arguments to existing and prospective customers.

Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.

Establish, develop and maintain positive business and customer relationships.

Reach out to customer leads through cold calling.

Expedite the resolution of customer problems and complaints to maximize satisfaction

Achieve agreed upon sales targets and outcomes within schedule.

Coordinate sales effort with team members and other departments.

Analyze the territory/market’s potential, track sales and status reports.

Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

Keep abreast of best practices and promotional trends.

Continuously improve through feedback

Melomed Private Hospital Filing clerk

February 2018 –Current

Filing clerk Duties:

Checking incoming paperwork (correspondence, invoices etc.) and making copies before distributing

Sorting all papers alphabetically and according to content, dates, significance etc.

Creating or update records with new files and information

Check incoming paperwork (correspondence, invoices etc.) and make copies before distributing

Sort all papers alphabetically and according to content, dates, significance etc.

Create or update records with new files and information

Store all paperwork in designated places securing the important documents

Enter paperwork into an electronic system either by data entry or by using optical scanners

Deal with all requests to access files and keep logs of borrowed papers

Develop an efficient filing system to make updating and retrieving files easier

Follow policies and confidentiality dictations to safeguard data and information

Monitor inventory of files, paper clips etc. and report shortages

WCA / COID Clerk duties:

Dealing with submitting of WCA documents to claims department

Ensuring documents are in order before they are to submitted.

Follow up with patient or their HR office on documents that maybe outstanding.

Ensure that all documents are filled in according to instruction.

Ensure claims are done on time (we had a deadline every Thursday to submit documents for that week if there any.

Clinical Auditing /file assessing:

Work to maintain complex audit processes and audit tools related to authorizations, appeals, quality, case management, inter-rater reliability and data entry

Audit staff in accordance with established auditing processes established and assist in making recommendations for improvement to the Clinical Audit Manager

Work in conjunction with Clinical Audit Manager to establish patterns or trends that require additional training or corrective action • Assist Corporate Training team to incorporate compliance and audit findings into training programs

Development of policy and procedures in relation to audit processes

Assist with revisions to Policy and Procedure and/or work process development based on audit finding

Admission Clerk Duties:

Interviews in-coming patients for medical, psychiatric, and/or hospital care to obtain demographic information, authorizations for treatment, and related information and consent.

Counsels patients and families regarding financial issues such as insurance, eligibility for assistance, sliding fee scales, Medicaid, meal eligibility, and travel reimbursement; verifies insurance coverage with insurance companies.

Confirms patient services needed, schedules evaluations and admissions.

Records patient demographic, insurance, and billing codes into registration and billing system; researches missing information on intake forms; obtains signatures and release forms.

Provides clerical support to patient registration department, including data entry, preparing forms, compiling quality assurance data; maintains legal and financial files.

Provides administrative support for the unit such as answering telephones, routing calls, taking messages, ordering laboratory/medical tests and receiving laboratory results, redirecting medical crisis calls, and providing general information; receives and directs visitors and/or patients; schedules patient appointments for treatment; confirms services needed by patient, and orients patient to specific medical procedure(s) and nature of treatment involved.

Follows established departmental policies, procedures, and objectives, continuous quality improvement objectives, and safety, environmental, and/or infection control standards.

May contact attending physicians regarding services required by patient, evaluations needed, and obtain relevant medical records.

Performs miscellaneous job-related duties as assigned.

SKILLS

Active listening

Communication

Computer skills

Customer service

Interpersonal skills

Leadership

Management skills

Problem-solving

Time management

Transferable skills

References to be given upon request.

I Nosipho JullyJane Caroline Sibiya, confirm that all the information given is accurate. I do hope that my application will be taken into concertation.

Thank you.

NJC SIBIYA

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