NOSIPHO JULLYJANE CAROLINE SIBIYA
EDUCATION
East-high school of excellence
January 2005 – December 2008
Qualification obtained: Grade 12
Subjects:
Physical Science
Mathematics
Agricultural Science
English First Language
Afrikaans Second Language
Life orientation
Leadership role: head girl
Bushbuckridge Technical College
January 2010 – December 2011
Qualification obtained: N4 & N5 HRM national Certificate
Subjects:
First Semester N4
Personnel Management
Management Communication
Computer Practice
Entrepreneurship and Business Management
Second Semester N5
Personnel Management
Personnel Training
Computer Practice
Labour Relations
Third Semester N6
Personnel Training
Computer Practice
Currently finishing of my studies n6
Personnel Management & Labour Relations at Oxbridge Academy.
Leadership role: Student Representative Council President
Leadership year: 2010 & 2011
ADMISSION CLERK
PERSONAL DETAILS
Id number: 900-***-**** 081
South African
02 Dependents
Unmarried
No criminal record
PHYSICAL ADDRESS
Ubhejane street
J1 House 141
Esikhawini
3887
Languages
English
Afrikaans
isiZulu
Sesotho
siSwati
Xitsonga
CONTACT
PHONE: 063-***-****
HOME: 082-***-****
EMAIL:
adicvk@r.postjobfree.com
PERSONAL SUMMARY
My name is Nosipho JC Sibiya Id number 900 111**-*****. I am a very hard-working person with personal goals of excelling in everything I do. I love working with people be it patients, clients, stakeholders etc.
I have 5 year working experience in the insurance field namely Liberty life and Sanlam sky.
I have had the opportunity to also assist the admin department in Melomed private Hospital in flied such as WCA Clerk, (which I did for 15 months), I assisted in clinical auditing (in and out).
I was employed as a filing clerk initially when I started with Melomed in 2018. On the 04 June 2020, I was finally promoted to admissions clerk, if possible, I would like to upgrade my skills and knowledge to do work that is in line with what I have studied for one day.
WORK EXPERIENCE
Liberty life financial advisor
March 2014–June 2016
Financial Advisor Duties:
Provide strategic advice across a variety of financial products and services (debt management, cash management, insurance coverage, investments)
Assess client’s overall financial picture, understand their needs and develop a solid financial plan
Guide clients towards a profitable and secure financial decision
Cultivate client base and build win-win relationships
Network, generate leads and grab opportunities to sell mutual funds, stocks, bonds etc to meet sales quotas
Keep abreast of new industry’s trends and research market to back up financial consulting
Oversee the course of the financial plan and update it, if necessary, to ensure profits
Comply with all industry rules and regulations
Liaise with providers, solicitors, valuers and other professionals
Sanlam Sky Sales Representative
July 2016–February 2017
Sales Representative Duties
Present, promote and sell products/services using solid arguments to existing and prospective customers.
Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
Establish, develop and maintain positive business and customer relationships.
Reach out to customer leads through cold calling.
Expedite the resolution of customer problems and complaints to maximize satisfaction
Achieve agreed upon sales targets and outcomes within schedule.
Coordinate sales effort with team members and other departments.
Analyze the territory/market’s potential, track sales and status reports.
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keep abreast of best practices and promotional trends.
Continuously improve through feedback
Melomed Private Hospital Filing clerk
February 2018 –Current
Filing clerk Duties:
Checking incoming paperwork (correspondence, invoices etc.) and making copies before distributing
Sorting all papers alphabetically and according to content, dates, significance etc.
Creating or update records with new files and information
Check incoming paperwork (correspondence, invoices etc.) and make copies before distributing
Sort all papers alphabetically and according to content, dates, significance etc.
Create or update records with new files and information
Store all paperwork in designated places securing the important documents
Enter paperwork into an electronic system either by data entry or by using optical scanners
Deal with all requests to access files and keep logs of borrowed papers
Develop an efficient filing system to make updating and retrieving files easier
Follow policies and confidentiality dictations to safeguard data and information
Monitor inventory of files, paper clips etc. and report shortages
WCA / COID Clerk duties:
Dealing with submitting of WCA documents to claims department
Ensuring documents are in order before they are to submitted.
Follow up with patient or their HR office on documents that maybe outstanding.
Ensure that all documents are filled in according to instruction.
Ensure claims are done on time (we had a deadline every Thursday to submit documents for that week if there any.
Clinical Auditing /file assessing:
Work to maintain complex audit processes and audit tools related to authorizations, appeals, quality, case management, inter-rater reliability and data entry
Audit staff in accordance with established auditing processes established and assist in making recommendations for improvement to the Clinical Audit Manager
Work in conjunction with Clinical Audit Manager to establish patterns or trends that require additional training or corrective action • Assist Corporate Training team to incorporate compliance and audit findings into training programs
Development of policy and procedures in relation to audit processes
Assist with revisions to Policy and Procedure and/or work process development based on audit finding
Admission Clerk Duties:
Interviews in-coming patients for medical, psychiatric, and/or hospital care to obtain demographic information, authorizations for treatment, and related information and consent.
Counsels patients and families regarding financial issues such as insurance, eligibility for assistance, sliding fee scales, Medicaid, meal eligibility, and travel reimbursement; verifies insurance coverage with insurance companies.
Confirms patient services needed, schedules evaluations and admissions.
Records patient demographic, insurance, and billing codes into registration and billing system; researches missing information on intake forms; obtains signatures and release forms.
Provides clerical support to patient registration department, including data entry, preparing forms, compiling quality assurance data; maintains legal and financial files.
Provides administrative support for the unit such as answering telephones, routing calls, taking messages, ordering laboratory/medical tests and receiving laboratory results, redirecting medical crisis calls, and providing general information; receives and directs visitors and/or patients; schedules patient appointments for treatment; confirms services needed by patient, and orients patient to specific medical procedure(s) and nature of treatment involved.
Follows established departmental policies, procedures, and objectives, continuous quality improvement objectives, and safety, environmental, and/or infection control standards.
May contact attending physicians regarding services required by patient, evaluations needed, and obtain relevant medical records.
Performs miscellaneous job-related duties as assigned.
SKILLS
Active listening
Communication
Computer skills
Customer service
Interpersonal skills
Leadership
Management skills
Problem-solving
Time management
Transferable skills
References to be given upon request.
I Nosipho JullyJane Caroline Sibiya, confirm that all the information given is accurate. I do hope that my application will be taken into concertation.
Thank you.
NJC SIBIYA