Back Office Sales

SHAIKH MOHAMMAD IMRAN

** ******* **** ********* ****** jamat room no 7 Reay Road, Byculla Mumbai: 400 010

Telephone No : 829*******

Email ID : adicv9@r.postjobfree.com

PERSONAL OBJECTIVE

To serve the organization with full sincerity by delivering maximum potential and accepting the challenging roles with extensive focus using organizational Skills &professional experience to benefit mutual growth & success of the Company.

EDUCATION QUALIFICATION

Education

University/Board

Class

Year Of Passing

T.Y.Bcom

Mumbai

Second Class

2013

H.S.C

Mumbai

Second Class

2009

S.S.C

Mumbai

Second Class

2006

PERSONAL DETAILS

•Date of Birth : 18th July 1987

•Marital Status : Married

•Gender : Male

•Passport Number : R-2732741

•Nationality : Indian

•Languages Known : English, Urdu, Hindi and Marathi.

WORKED EXPERIENCE

Agency Name : - IBRAHIM TOURS AND TRAVELS.

Designation : - Counter Supervisor.

Working From : - 15th May 2007 to 30th July 2012.

JOB PROFILE

•Handling International ticket issuance as per online reservations made by customers.

•Handling International and Domestic amendments.

•Handling Cancellations.

WORKED EXPERIENCE

1) Agency Name : - ITL TOURS AND TRAVEL PVT LTD.

Designation : - International and Domestic air ticketing Staff.

Working From : - 1st Oct 2012 till 30 aug 2018.

CRS USING : - GALILEO, ABACUS AND ONLINE PORTAL OF ITL TOURS AND TRAVEL.

PRESENT WORKING

1) Agency Name : - THE J J TOURS & TRAVELS

Designation : - International and Domestic air ticketing Staff.

Working From : - 10TH SEP 2018 till date.

CRS Using : - GALILEO, ABACUS AND ONLINE PORTAL OF J J TOURS & TRAVELS

JOB PROFILE

•Made booking arrangements for clients in person on the phone and online.

•Handling Domestic reservation & International reservation for Corporate and Walking.

•Handling Domestic & International visa assistance as per clients requirements.

•Issuing Domestic Tickets and International Tickets with proper Airline deals and codes.

•Interacting with Airline Sales and Personnel.

•Solid ability to handle reservations by assigning flights and ticketing.

•Proven ability to work to deadlines.

•Excellent communication skills.

•Ability to work under stressful situations and tight time constrain.

•Maintained close liaison with customers on issues relating to bookings.

•Managed database and back office as required.

•Ensured all issues relating to ticketing complied with best practice.

•Effectively contributed towards strategy developments.

•Monitored and communicated airline schedule changes and flight cancellations.

•Checked all manifests against information booked.

•Made booking arrangements for clients in person on the phone and online.

SUMMARY

I hereby declare that the above written particular agree true to the best of my knowledge and belief.

Place : Mumbai

Date :

YOUR FAITHFULLY

SHAIKH MOHAMMAD IMRAN

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