Functional testing, MySQL, Oracle ERP

Sangeetha.N

994-***-****

*************@*****.***

www.linkedin.com/in/sangeetha-narayanan-310637148/

Professional Summary

To pursue a challenging role in an esteemed concern and strive hard for excellence and make best use of my development skills to provide innovative solutions that are best utilized for organizational and personal growth.

Experience

Harness Digitech Pvt. Ltd.

• Position : Technical Support Engineer

• From : March 2019 to April 2020

• Tool : Oracle Applications

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Work and Responsibility

• Manually tested and validated application (Functional Test and Non-Functional Test)

• Automation tested and validated application features using QF Test tool.

• Supporting Clients and resolving queries through email, website live chat.

• Provided on-call and day-to-day support and worked as a part of team in 24x7 production environment.

• Provided workshops to train end users on the new functionality.

• Helped streamline repair processes and update procedures for support action consistency.

• Coordinated with systems partners to finalize designs and confirm requirements.

• Documented all transactions and support interactions in system for future reference and addition to knowledge base.

Technical Skills

• Packaged Solution : Harness ERP

• Software : WinSCP

• Manual Testing : ORACLE 11g

• Automation Testing : QFS Test Tool ( version-5.0.2s)

• MySQL DB : ORACLE 11g

Educational Qualifications

• B.TECH Information Technology in Sri Krishna College of Engineering and Technology, Coimbatore with an aggregate of 7.3 (2016 - 2019).

• Completed Diploma in Electronics and Communication Engineering in Government Polytechnic College, Coimbatore with 79% (2013 - 2016).

• Completed class X in Kennedy Matriculation Higher Secondary School, Coimbatore with 84.2% in 2013.

Personal Information

Date of Birth : 02-JAN-1998

Languages known : English, Telugu, Tamil

Current City : Coimbatore

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