Service Representative Assistant

ERNEST WELLINGTON

* Phone: 786-***-**** * ********@***.***

OBJECTIVE

To obtain a position within the claims department of an insurance company in which my experience and skills would be utilized.

EXPERIENCE

Cargo Force. - Miami, FL

December 2015

Sorting all mails and distributes

BLOOMINGDALE’S - Miami, FL November 2011- January 2012

Customer Service Representative (Seasonal)

Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

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MACY*S - Miami, FL September 2010- January 2011

Customer Service Representative (Temporary)

Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints

CLAIMS ADMINISTRATION CORPORATION - New York, NY January 1986 - August 2008

Claim Examiner

Investigated, analyzed, and determined the extent of insurance company's liability concerning personal, casualty, property loss or damages in order to effectively settle the claims in a fair manner for both the company as well as the claimants.

* Corresponded with and interviewed medical specialists, agents, witnesses, and claimants.

* Calculated benefit payments and approved payments of claims within my authority.

* Verified coverage eligibility for claimants requesting no-fault benefits.

* Applied comparative negligence where applicable.

* Negotiated settlements with attorneys and medical providers

CLAIMS ADMINISTRATION CORPORATION – New York, NY

*Claims Assistant

*Provided assistance and support to Claims Representatives and Management.

* Maintained various claims processing and procedure records necessary to conduct business.

*Provided general office support that included: filing, faxing, sorting mail, billing and data entry.

*Mail Room: Distributes mail by retrieving or receiving items from the post office and delivery

Services; opening and sorting all incoming mail for distribution

*File Clerk: Keep files and documents organized, scanning, copying and retrieval

EDUCATION

SCS TECHNICAL SCHOOL – New York, NY January 1993

Vocational Certificate

LUCIEN PAGE – Montreal, Canada June 1980 June 1980

High School Diploma

SUMMARY OF QUALIFICATIONS

* Very analytical, detailed oriented with strong ability to manage multiple tasks simultaneously.

* Work well independently as well as within a team environment.

* Strong communication, negotiating and organizational skills.

REFERENCES AVAILABLE UPON REQUEST

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