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Desktop Support Engineer

Location:
Chennai, Tamil Nadu, India
Salary:
15,000-20,000
Posted:
December 04, 2020

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Resume:

RESUME

RA. PRAASAAD

[G*, AnugrahaApartments,

Maruthi Street, Krishna Nagar, Pammal, Chennai,

Tamilnadu, India – 600075.

Email id: adicef@r.postjobfree.com

Contact: +91-994**-*****]

OBJECTIVE:

Seeking challenging assignments across the Industry to apply my knowledge and skills, to give my best towards growth & development of the organization.

PROFILE:

Ability to communicate effectively and build long lasting/mutually beneficial relationships. Self- motivated, smart working, and goal-oriented, with a high degree of flexibility, resourcefulness and commitment.

A team player, ability to work comfortably with people from diverse backgrounds and experiences. Strong communication skill, verbal as well as written coupled with exceptional presentation skills. PROFESSIONAL EXPERIENCE:

JOHNSON AND JOHNSON INDIA PRIVATE LIMITED [FEBRUARY2009 – DECEMBER 2009] ROLE AND RESPONSIBILITIES:

• Worked as a payment collection executive for a whole sale dealer. BINARY TECH RESONANCE PRIVATE LIMITED [MARCH 2010 - OCTOBER 2015] ROLE: DESKTOP SUPPORT ENGINEER

JOB RESPONSIBILITIES:

• Troubleshooting, assembling and dissembling of hardware devices.

• Installing Microsoft Operating system, Antivirus, Data backups, updating software and maintenance.

• Disk Management, Partitions, Folder sharing, Access Permission.

• Provide technical solutions and troubleshooting services on need basis.

• Printer and scanners installation and troubleshooting.

• Basic LAN / WAN connectivity and internet troubleshooting. ASTRAGEN INDIA PVT. LTD. [DECEMBER 2015 - SEPTEMBER 2020] ROLE: SENIOR ACADEMIC COORDINATOR

JOB RESPONSIBILITIES:

• Generate database from Schools and other sources.

• Meet the Principal, Coordinator and management personals of the school for Business generation.

• Conducting a detailed Product Demo in the Schools.

• Interaction with teachers and solving their queries regarding academics on routinebasis.

• Conducting Interactive session with the students to understand how far they have understood the core concepts of each and every lesson in all the subjects.

• Submit detailed verbal and written reports to the management regarding the interactive session.

• Involves travelling throughout various parts of India.

• Handling returns and payment collection.

• Installation of our multimedia software.

• Remote assistance to solve the emergency queries.

• Motivating the teachers to use all the teaching and learning tools provided by us for better interactive classroom sessions.

• Guiding the school management to bring up new ideas regarding the academics.

• Monitoring the team and providing a consolidated report based on their weekly performances.

• Educating the parents on the importance of our teaching and learning methodology.

• Insisting the teachers as well as the management to follow our ILEARN methodology for achieving the expected learning outcomes.

• Fixing up the appointments with the new school to help the marketing team.

• Acting as a bridge between academic as well as the marketing team.

• Completion of work within the time limit assigned to me. CO-CURRICULAR ACTIVITIES:

Worked as a Business Development Executive in Astragen India Pvt. Ltd. and supported the marketing team during the peak business times.

EDUCATIONAL QUALIFICATIONS:

BCA – 2008 – Alpha Arts and Science College, Porur, Chennai, TN, India HSC – 2005 – Springfield Matriculation Higher Secondary School, Chennai, TN, India SSLC – 2003 – Springfield Matriculation Higher Secondary School, Chennai, TN, India PERSONALDETAILS:

DOB: 19.06.1987

Father’s Name: R. Rama Krishnan (Late)

Age: 33 yrs

Gender: Male

Birth Place: Madurai, Tamil Nadu,

Nationality: Indian

Marital Status: Single

Strength: Dedicated, Self-motivated & Smart Worker. Languages Known: English(S/R/W) Tamil(S) & Hindi(R) Declaration:

I declare that the above facts given by me are true to the best of my knowledge and belief. I bear the responsibility for the correctness of the above-mentioned particulars. Place: Chennai, TN.

Signature:



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